Reply To: Not able to remove mdm policy profile from Mac

Chris ColemanChris Coleman
-1 pt

Hey Elena,

Thank you for reaching out to us!

Apple has restricted users from removing MDM policy profiles from devices running on macOS 10.15 (Catalina) and above. The minus sign that is usually used to remove the policy profile will remain non-functional and greyed out in these devices.

However, the user will still be able to remove MDM profiles on macOS 10.15+ devices from System Preferences > Profiles. When removing an MDM profile, the user will be asked to enter the admin credentials. Hence, only an admin user can remove an MDM profile from a macOS device.

Hope this answers your query.

Chris Coleman
Hexnode UEM