Fields added in the Wallpaper policy for lockscreen not displaying properly on windowsSolved

Participant
Discussion
4 months ago

Hey,

We deployed a wallpaper policy to our Surface pro devices and included dynamic fields like Device name, processor name, and device ID, all configured to appear at the top-left corner of the screen. We’ve used the same image for both the desktop wallpaper and the lock screen.

While everything displays correctly on the desktop wallpaper, we’re facing issues with the lock screen:

  • On some devices, the configured fields don’t show up at all.
  • On others, the text appears cut off near the edge of the screen, almost as if the image is zoomed in or misaligned.

Could this be a resolution or scaling issue? Has anyone else experienced this with lock screen wallpapers?

Replies (9)

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Participant
4 months ago
Marked SolutionPending Review

I ran into something like this before, though I didn’t use the policy. Image was zoomed out in the lock screen. It actually was because an option called “Make the lock screen image react when I move my PC” (Settings > personalization > lock screen) is turned on in your devices. 

It’s basically like the background motion feature for the lock screen image. When enabled, the image will slightly pan or move in response to your device’s physical movement, creating a dynamic effect. 

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Participant
4 months ago
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Thank god, got a solution for this issue. It works. 
Something I’ve noticed is that on my personal laptop, it doesn’t seem to have that option.

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Participant
3 months ago
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That option is only available on Windows 10/11 devices which have an accelerometer. 
If your device doesn’t have it, the setting won’t show up. 
As for Surface pro, it does have one.

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Participant
3 months ago
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Okay, I was wondering if there’s an option in Hexnode that I can use to disable this feature on our devices, cause manually going to each device and disabling it is quite a hassle. 
There are quite a number of devices too.

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Participant
3 months ago
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I don’t think hexnode currently has any restriction for that, as far as I know.

But you can run a script that disabled it through Hexnode.

You can use this script:

Make sure to restart the device after execution. I think you can trigger a bulk restart from Hexnode too.
After that, this option will no longer appear in the settings.

And if you want to re-enable it, just change the value of $valueData to 0 and re-run the script.

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Participant
3 months ago
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Much appreciated.

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Participant
3 months ago
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Hey there, 
I’m the IT admin at my company. I used the script to disable the feature, and it disappeared from the device. 

But after running the script to re-enable it (yes, I changed the value to 0 and even restarted the device), it doesn’t get enabled again or the option doesn’t seem to come back. 

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Participant
3 months ago
Marked SolutionPending Review

I had a similar encounter, not with this particular option, but I had to create a new registry key for something else.
Changing the value didn’t work, but what worked for me was deleting the registry entry and restarting the device.

Try this one-liner script:

I think this should work.

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Participant
2 months ago
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Thanks a lot, the option came back. You really saved me on this one.

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