What is SOC 2?

SOC 2 is an independent assurance report that evaluates how a service organization protects customer data through defined controls and audit evidence.

In soc 2 cybersecurity, the focus is usually on whether systems are designed and operated to meet commitments around security, availability, processing integrity, confidentiality, and privacy. It is not a product certification; it is an auditor’s opinion on controls within a specific scope and time period.

How does it work?

SOC 2 audits use the Trust Services Criteria to assess whether controls are suitably designed and, for Type 2 reports, operating effectively over time. Organizations define the systems, services, teams, policies, and evidence included in scope before an independent CPA firm performs the examination.

The audit typically reviews access control, change management, incident response, vendor oversight, monitoring, encryption, endpoint security, and evidence collection. Strong soc 2 cybersecurity programs connect written policies with repeatable technical enforcement.

SOC 2 vs ISO 27001

SOC 2 is an attestation report focused on controls relevant to customer trust and service commitments. ISO 27001 is a certifiable information security management system standard focused on building, maintaining, and improving a formal security program.

Organizations may use both. SOC 2 often supports customer due diligence for SaaS and service providers, while ISO 27001 can support broader governance, risk management, and continuous improvement across the security organization.

How Hexnode supports SOC 2

Hexnode supports soc 2 cybersecurity readiness by helping organizations enforce endpoint-level controls that auditors commonly review. Hexnode UEM can provide endpoint visibility, policy enforcement, compliance checks, patch workflows, application controls, encryption enforcement, and remote actions across managed devices.

This helps security and IT teams maintain consistent security posture, reduce manual evidence gaps, and show that device controls are not just documented but actively managed.

When should organizations use it?

Organizations should pursue SOC 2 when customers, partners, investors, or regulators need assurance that sensitive data is protected through tested controls. It is especially useful for SaaS vendors, managed service providers, cloud platforms, fintech companies, healthcare technology firms, and B2B software businesses.

SOC 2 is also useful before enterprise sales cycles. A completed report can reduce repetitive security questionnaires, clarify control ownership, and prove that soc 2 cybersecurity practices are operating in a measurable way.