The story of Crown Consult

Introduction

The rise of smart devices and changing customer preferences have kicked global digital transformation into full pace. However, the increase in digital transformation initiatives among businesses uncovers various challenges and vulnerabilities - cybersecurity being a significant one among them.

In this case study, we will see how Crown Consult successfully fulfilled their endpoint security goals with Hexnode’s exceptional device management solutions.

Background

Founded in 2007, Crown Consult is a leading engineering consultancy firm with branches in KSA, UAE, Canada, and Qatar. With a sole vision to transform the civil landscape with innovative and sustainable solutions, Crown Consult offers transportation, infrastructure, and various project management services.

Challenges Faced

The team at Crown Consult had deployed a set of Android tablets to be used in one of their field projects. Initially, the team had to manually install the project applications and configure the settings for each of their tablets, taking away a significant amount of their productive time. Furthermore, these devices had no restrictions in place, making them vulnerable to tampering and cyber threats.

Consideration of MDM solutions

After in-depth research on possible solutions for their device management requirements, the team eventually stumbled upon Hexnode. The comprehensive range of Android management features and round-the-clock customer support were the key factors that led them to choose Hexnode. Hexnode's integration with Android Enterprise was another decisive factor. This enrollment process enabled the team to seamlessly onboard all their tablets in bulk to the Hexnode portal.

Adoption of Hexnode

The adoption of Hexnode has significantly boosted the team's overall work productivity right from the get-go. Hexnode's excellent app management capabilities allowed the team to silently push and install the required applications to all the managed devices from a single user interface. The team no longer has to spend their valuable time manually configuring individual tablets. Besides app installation, Hexnode also allows the team to push updates and patches to the applications at periodic intervals. This ensures that applications are always up to date, mitigating any potential cyber threats.

Hexnode's multi-app kiosk mode is another highlight that greatly impressed the team. With this feature, the team can create a custom user interface on the end user's device with only the required work applications, blocking access to all other device functionalities. Admins also have the option to customize the appearance of this interface. They can modify app parameters like icon size, logo, title bar dimensions, and even display a custom name on the kiosk screen. This facilitated the team in developing an easy-to-use and secure kiosk display for their employees.

Hexnode’s geofencing feature further enhanced tablet security for the team at Crown Consult. This feature allows the team to easily create virtual geofences at any location worldwide. As a result, admins are promptly notified whenever these devices cross the defined boundaries, ensuring that the devices remain within the designated areas.

Implementation and Results

Hexnode has significantly eased work operations for the team at Crown Consult. The team goes on to say, 'What a difference!' - An investment in UEM solutions like Hexnode can bring tremendous benefits, transforming the way organizations manage their IT operations.

Conclusion

By leveraging Hexnode's top-of-the-line kiosk features and exceptional app management capabilities, the team has successfully achieved its enterprise security goals. With Hexnode, the team now has sufficient time and resources to focus on other essential work activities. Currently, Hexnode is being used to fulfill the requirements of a single project. However, the team plans to expand its scope of usability to support other projects in the future.