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Status of WIFI and CELL ConnectionSolved

Participant
Ideation
3 years ago

We got Hexnode like a month ago we are happy wit it but the feature to see the live status of signal for Cell and WIFI was expected.

 

We came from 42gears and their platform have that and is so useful for troubleshooting devices.

 

I hope this can be implemented soon.

Replies (1)

Marked SolutionPending Review
Hexnode Expert
3 years ago
Marked SolutionPending Review

Hi Nelson,

Hope you are doing well,

We understand that it would be helpful for you to check the live cell and WIFI status along with the signal strength of the devices from the device page in the Hexnode portal. We shall have a feature request raised on your behalf and keep you in the loop with the updates regarding this.

In the meantime, you could make use of the last checked in time of the device to confirm the last time the device contacted the portal. This would be shown on the device page from Manage > Click on the device name. During troubleshooting, the last checked in time would help confirm whether the device is connected to an internet connection as this would be required for the device to connect to the portal.

Stay safe and have a great day!

Cheers!
Jeff Black
Hexnode MDM.