[Grace Baker Hexnode 17 April 2020 Grace Baker Moderator]

Hey, Thanks for reaching out to us.

If you are trying to lock down the device into a single app/multi-app kiosk mode, please confirm that the desired apps are added under Kiosk Lockdown-> Android Kiosk Lockdown-> Single App/ Multi app in the same policy. Once the app is added, you will be able to select this app under Kiosk Lockdown-> Android Kiosk Lockdown-> Launcher in the policy. The app will be listed on clicking the ‘+’ icon under the section ‘Auto-Launch’.

Cheers!
Grace Baker
Hexnode MDM