MacOs Secure login Auth twice

expand collapsive

Hello,

I’ve activated the secure login. It works perfectly.

But i’ve a little bug. When i restart the Mac, i’ve a classic Mac authentication.

Sélection_320

When i log the user, i have a progress bar (10 / 15 seconds) and next, the Hexnode Auth screen where the user have to log in again.

Sélection_321

I’ve this comportement on MacOs Ventura 13.4.1 and MacOs Sonoma 14.0.

Is this normal ?

Thank you for your help,

JC

All Replies

  • Hello @jean-claude-lopez,

    If FileVault is enabled on your device, you won’t see the Hexnode Secure Login screen when the device starts up. Instead, you’ll encounter Mac’s native login screen. This is likely the scenario in your situation. Hexnode Secure Login becomes active only after the initial login. That’s how it works.

    I hope this helped. Please don’t hesitate to reach out to us in case of any further queries.

    Best regards,
    Chloe Edison
    Hexnode UEM