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Disable the chat button that appears at the Hexnode portal?

Unified Endpoint Management Community › Forums › General › Disable the chat button that appears at the Hexnode portal?

  • This topic has 1 reply, 2 voices, and was last updated 1 month, 2 weeks ago by Grace Baker. This post has been viewed 31 times
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  • April 14, 2020 at 12:37 pm #6304 Score: 0
    Ivy

    I do not want every login person to access the chat button at the screen bottom.

    April 14, 2020 at 12:58 pm #6324 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    You will be able to hide the chat button that appears on the Hexnode portal.
    To disable the chat module:

    1. Navigate to Admin-> General Settings-> Live Chat Support Settings.
    2. Enable the option ‘Disable Chat Module’.
    3. Click Save.

    The chat button that appears at the bottom-right corner of the page will be disabled.

    Cheers!
    Grace Baker
    Hexnode MDM

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