Reply To: Need to wipe macOS device multiple times for DEP enrollment

AvatarThomas Specter
3 pts

Hi Deana,

Thank you for reaching out to us.

On the Hexnode portal, the time displayed for the time of DEP profile association is returned from Apple.

In all situations reproduced by our engineering team, we have found out that the delay occurs from Apple’s end, in associating the DEP profile, and the remote management configuration to the delay.

This is extremely rare, but you can keep a tab on the Apple services in your region from their service status website.


Thomas Specter
Hexnode MDM