Reply To: Receives error message on trying to enroll Mac in Hexnode MDM

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

This error occurs as you are trying to enroll a restricted device model. However, this issue can be solved:

  • Navigate to Enroll-> Settings in the Hexnode portal.
  • Go to Enrollment Restrictions-> Device Models allowed, check the box corresponding to macOS.
  • Click Save.

You will now be able to enroll the desired device.

Please check out our troubleshooting doc on enrolling iOS and macOS devices.

Grace Baker
Hexnode MDM