Miradore Alternative: Why Growing IT Teams Are Upgrading to Hexnode

Hexnode UEM

Hexnode’s architectural strength lies in its broad, platform-agnostic coverage. It is explicitly designed to act as a single pane of glass for highly diverse environments, supporting traditional knowledge-worker devices alongside specialized frontline and IoT endpoints.

• Apple Ecosystem: Supports macOS, iOS, iPadOS, and also tvOS (Apple TV) and visionOS, so IT can manage standard mobile devices alongside conference room displays and spatial-computing headsets.
• Android & Specialized OS: Supports Android devices, including Android Enterprise modes, and natively manages Amazon Fire OS, which is useful for organizations using cost-effective Fire tablets for digital signage or single-purpose kiosks.
• Windows & Linux: Supports Windows 10 and Windows 11 PCs, and provides dedicated management for Linux endpoints (including Ubuntu, Fedora, and Debian) and Google ChromeOS devices, which suits developer-heavy teams.

Miradore

Miradore focuses on the mainstream mobile and desktop operating systems used in most office environments.

• Apple Ecosystem: Supports iOS, iPadOS, and macOS
• Android Ecosystem: Supports Android devices, including Android Enterprise
• Windows Ecosystem: Supports Windows 10 and Windows 11, and older Windows versions (7 and 8) for certain management functions.

Hexnode UEM

Hexnode’s architectural strength lies in its cross-platform flexibility, allowing IT to use native, zero-touch provisioning tools and execute highly customized silent application deployments across all major ecosystems without complex workarounds.

Zero-Touch Provisioning:

• Multi-OS Automation: Fully integrates with Apple Automated Device Enrollment (ADE) via Apple Business Manager (ABM) for macOS, iOS, and tvOS. It similarly supports Android Zero-Touch Enrollment (ZTE) and Windows Autopilot.
• Specialized Hardware Support: Natively supports Samsung Knox Mobile Enrollment (KME) for bulk Android deployment. Crucially, Hexnode supports ROM-based enrollment for rugged Android devices (embedding the MDM agent directly into the firmware so it survives factory resets) and headless CLI-based enrollment for Linux endpoints.

Application Lifecycle Management:

• Complex Desktop Deployments: Administrators can silently install, update, and uninstall complex enterprise applications over-the-air. Hexnode supports MSI and EXE deployments for Windows, alongside natively handling both PKG and DMG file distribution for macOS, complete with pre- and post-installation custom scripting.
• Mobile & Frontline Apps: Deep integration with Apple VPP and Managed Google Play. Hexnode can update in-house enterprise apps seamlessly in the background while a device remains locked in Kiosk mode, ensuring zero downtime for frontline shift workers.
• tvOS App Management: Hexnode supports deploying in-house enterprise apps or VPP store apps silently to Apple TV (tvOS) devices for digital signage or conference room setups.

Miradore

Miradore handles corporate device onboarding using “Business Policies” to automate app installations when a device is enrolled.

Provisioning Automations:

• Zero-Touch: Miradore supports Apple DEP (via Apple Business/School Manager), Android Zero-Touch Enrollment, Samsung Knox Mobile Enrollment, and Windows Autopilot.
• QR Code & NFC: Supports manual bulk-enrollment methods for Android Enterprise (Fully Managed and Work Profile) devices via QR code scanning or NFC bumps.

Application Lifecycle Management:

• App Store & VPP Integration: Integrates with Apple VPP to distribute iOS and macOS apps silently, and uses the Managed Google Play Store to push apps to managed Android devices.
• macOS App Deployment: Miradore deploys macOS apps as PKG files; deploying an app that comes as a DMG requires converting it to a signed PKG first. Hexnode natively handles both PKG and DMG distribution on macOS, along with pre- and post-installation scripting.

Hexnode UEM

Hexnode’s security philosophy centers on “Real-Time Compliance Gating”, the architectural implementation of zero-trust where access to corporate resources is dynamically granted or revoked based on the real-time health of the endpoint.

Core Security & Compliance Features:

• OS-Native Containerization: Hexnode uses native operating system frameworks such as Android Enterprise Work Profile and Apple User/Device Enrollment to separate corporate and personal data at the OS level, with managed-app data controls that restrict corporate data from being shared or copied into unmanaged personal apps.
• Compliance-Driven Conditional Access: Hexnode monitors endpoints for compliance drift, such as an outdated OS, disabled encryption, or missing required apps, and integrates with identity providers like Microsoft Entra ID so that a noncompliant device can be blocked from corporate cloud resources until compliance is restored.
• Automated Remediation Workflows: When a device drifts out of compliance, Hexnode dynamically moves the device into a default compliance-based group. This automated transition immediately revokes secure network profiles (like corporate Wi-Fi or VPNs) and enforces restrictive configurations, isolating the threat without requiring manual IT intervention.
• Encryption & Audit Trails: Enforces and escrows recovery keys for full-disk encryption, including Microsoft BitLocker for Windows and Apple FileVault for macOS, and logs policy applications and remote sessions in an activity feed that supports audit requirements for frameworks such as PCI DSS.

Miradore

Miradore provides device security aimed at the core MDM controls most small-to-medium businesses need.

Core Security & Compliance Features:

• Android Work Profile: Miradore fully supports setting up an Android Work Profile to separate private applications from work applications. Miradore operates as the profile owner of the work data, allowing administrators to deploy apps silently to the container, configure work profile-specific restrictions (like cross-profile copy-paste), and wipe the work container without affecting the user’s personal device data.
• Standard Restrictions & Web Filtering: Administrators can deploy configuration profiles to enforce device passcodes, block specific device settings (like factory resets or debugging), and blocklist unsafe websites via managed Google Chrome configurations to prevent data theft or malware downloads.
• Encryption Management: Miradore supports managing and escrowing personal recovery keys for Apple FileVault and enforces encryption on Android devices during enrollment.
• Compliance and Automation: Miradore uses Business Policies with device tagging to automate app and configuration enforcement, and its Microsoft Entra ID integration can feed into Entra Conditional Access. Hexnode adds a real-time compliance engine that can automatically move a noncompliant device into a restricted group and adjust its policies and network access.

Hexnode UEM

Hexnode integrates with a wide range of third-party platforms and is designed for organizations that use a mix of software vendors across their IT operations.

Identity & Directory Services:

• Identity Integration:Integrates with Microsoft Entra ID, Okta, Google Workspace, and Microsoft Active Directory, so organizations can use single sign-on for device enrollment and synchronize user groups whether they run a Microsoft, Google, or Okta environment.

ITSM & Helpdesk Automation:

• Deep Ticketing Integration: Integrates directly with major ITSM platforms, including ServiceNow, Zendesk, and Freshservice.
• ServiceNow Integration: Technicians can view Hexnode user incidents inside ServiceNow and run remote device actions such as locking or scanning a device and installing or uninstalling apps directly from a ServiceNow incident, while Hexnode admins can view ServiceNow incidents in the Hexnode console.

Security & Compliance Posture:

• Compliance & Security: Hexnode integrates with Vanta for compliance evidence collection and Check Point Harmony Mobile for mobile threat defense.

Miradore

Miradore takes a more consolidated approach to ecosystem integrations, covering core identity needs, with its third-party integrations available on the Premium+ plan.

Identity & Access Management:

• Microsoft-Centric: Miradore supports integrating with Microsoft Entra ID to automate device user management. This allows for near real-time synchronization of users from Entra ID into Miradore.
• Google Workspace: Offers near real-time user synchronization for Google Workspace through an OAuth 2.0 or service-account connection.
• Premium Restrictions: Critically, integrating Miradore with third-party applications like Microsoft Entra ID and Google Workspace explicitly requires an upgrade to their highest “Premium+” subscription plan.

Third-Party Integrations & Limitations:

• ITSM Integrations: Miradore provides REST APIs (v1 and v2) for building custom connections, while Hexnode offers built-in integrations with ITSM platforms including ServiceNow, Zendesk, and Freshservice.

Hexnode UEM

Hexnode uses a SaaS-based, per-device pricing model, so IT teams can forecast budgets based on the number of endpoints they manage, scaling from small businesses to large enterprises.

Licensing Details:

• Per-Device Licensing: Organizations pay per managed device, and Hexnode offers multiple tiers so businesses can choose the feature depth they need.
• Low Barrier to Entry: Features a very accessible entry point, requiring a minimum of only 15 device licenses to get started.
• Included Core Support: Hexnode provides technical support through live chat, email, and phone.
• Included Remote Support: Native remote view and remote control are built into the platform on applicable tiers, without requiring a separate software purchase.

Miradore

Miradore is known for its freemium model, which makes it an accessible starting point for small businesses. As IT needs grow, more capabilities move into its paid Premium and Premium+ plans.

Licensing Details:

• The Free Plan: Miradore’s Free plan supports up to 50 devices and covers foundational features such as device inventory, passcode configuration, and remote lock and wipe. Application deployment, kiosk mode, automation, and remote support are part of the paid plans.
• Premium Plan: Capabilities such as app deployment, kiosk mode, patch management, and application blocklisting/allowlisting are part of the paid Premium plan.
• Premium+ Plan: Miradore’s third-party integrations (such as Microsoft Entra ID and Google Workspace user synchronization) and its native remote support are part of the Premium+ plan.

Hexnode UEM

Hexnode offers direct support channels alongside self-service educational resources for IT teams.

Support Channels:

• Direct Availability: Hexnode provides technical support through live chat, email, and phone.
• Direct Access: Administrators can contact Hexnode’s support team through live chat in the console, email, or toll-free phone numbers in regions including the US, UK, and Australia.

Self-Service & Community:

• Hexnode Academy: Offers free, self-paced courses and hands-on labs, along with paid certification exams at Professional and Expert levels for managing multi-OS environments.
• Knowledge Base & Developers: Features extensive, easily searchable help documentation, video tutorials, and a dedicated developer portal with detailed REST API documentation.
• Community Forum: Operates Hexnode Connect, a dedicated peer-to-peer community forum where IT administrators can discuss deployment best practices and troubleshoot niche issues.

Miradore

Because Miradore offers a “Free” tier and is heavily targeted at small businesses, its support model is built around ticket deflection and self-service. Accessing immediate, live human support is gated behind its paid subscription models.

Support Channels:

• Email & Ticketing: Miradore provides email and in-portal ticket support.
• Phone & Chat Support: Miradore offers phone and chat support to its paid subscribers; these channels aren’t included with the Free plan.

Self-Service & Community:

• Self-Service Resources: Miradore provides a knowledge base and an online community. Hexnode additionally offers Hexnode Connect, a peer-to-peer community forum, and Hexnode Academy, with free courses and paid certification exams.