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Download files from enrolled devices

Unified Endpoint Management Community Forums Feature Requests Download files from enrolled devices

  • This topic has 1 reply, 1 voice, and was last updated 3 months ago by Thomas Specter. This post has been viewed 169 times
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    • #7461 Score: 0
      assistenzavbarb
      1 pt

      My company has the necessity to access certain files generated by the enterprise app for troubleshooting, it would be nice to have a download option in the file browser page, if it is not possible to directly download them, at least it could be configured to send files by email.

    • #7474 Score: 0
      Thomas Specter
      Moderator
      1 pt

      Hi,

      Thank you for reaching out to us.

      We can currently help you push files to your devices, and view the files on the device. You shall also be able to manage the storage, with actions like moving, copying and deleting the files on the devices.

      But the task of retrieving the files on the device is not supported at the moment. We are getting it checked with our team if we can make it work.

      We shall keep you posted with the updates on the same.

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