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DORA, the Digital Operational Resilience Act, is an EU regulation that requires financial entities to manage ICT risk, report major ICT incidents, test digital resilience, and control risks from technology providers. It entered into force on 16 January 2023 and has been applied since 17 January 2025.
The regulation harmonizes digital resilience rules across the EU financial sector. It covers banks, insurers, investment firms, payment institutions, crypto-asset service providers, trading venues, and other regulated financial entities.
Its goal is simple: financial firms must stay operational during cyberattacks, ICT outages, software failures, and third-party service disruptions.
| Area | What financial entities must do |
|---|---|
| ICT risk management | Maintain governance, controls, policies, protection, detection, response, recovery, and learning processes. |
| Incident reporting | Classify, manage, and report major ICT-related incidents to competent authorities. |
| Resilience testing | Test ICT systems and applications, including advanced threat-led penetration testing for selected entities. |
| Third-party risk | Assess, monitor, document, and contractually control ICT service provider risks. |
| Information sharing | Share cyber threat intelligence voluntarily under defined conditions. |
National competent authorities supervise financial entities. The European Supervisory Authorities also oversee critical ICT third-party providers that may create systemic risk for the financial sector.
Financial organizations often face several operational and technical challenges while aligning with DORA requirements, including:
To address these challenges, many organizations adopt centralized endpoint management, automated compliance workflows, and stronger vendor risk management practices.
No. It includes cybersecurity, but it is broader. It focuses on operational resilience across ICT systems, vendors, governance, incident handling, recovery, testing, and business continuity.
It directly applies to covered financial entities in the EU. Non-EU ICT providers can still face contractual, oversight, and operational obligations when they serve regulated EU financial firms.
Hexnode helps organizations strengthen endpoint governance, enforce security policies, manage device compliance, and reduce ICT risk across distributed endpoints. For financial firms and ICT providers, this supports stronger control over laptops, mobiles, tablets, rugged devices, and other managed endpoints involved in regulated operations.
DORA makes digital resilience a regulatory requirement for the EU financial sector. It tells firms to prove that their technology, people, processes, and providers can withstand and recover from serious ICT disruptions.