Unsupported Screen Size: The viewport size is too small for the theme to render properly.

mandatory app policy

  • This topic has 1 reply, 1 voice, and was last updated 4 months, 2 weeks ago by Grace Baker. This post has been viewed 108 times
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #4748 Score: 0
    Cullen

    I’m trying a mandatory app policy to push a handful of Play Store apps, and the request is made but I get “Your administrator has not given you access to this item” on the device. I’ve approved the apps in Hexnode, what am I missing?

    #4780 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    The remote app installation through the mandatory app policy is supported on Android devices enrolled in the Android Enterprise program. Please confirm that your device is enrolled in Android Enterprise.
    Also please navigate to Android-> Advanced Restrictions-> Allow App Settings and check if the ‘install apps’ option is checked. This option must be enabled for the app installation to happen. Click here for more insights into restrictions for Android devices.

    Cheers!
    Grace Baker
    Hexnode MDM

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.