Reply To: Reset an iOS device enrolled in Hexnode via Apple Configurator

#6675 Score: 0
AvatarGrace Baker
Moderator
2 pts

Thanks for the reply.

You can reset the device from the device settings, but this will remove the supervision on devices.
So, you can disenroll the device from the portal and perform the wipe using Apple Configurator. Just prepare the device without applying the blueprint, and the device will be supervised and also get wiped. It will now be a new device that can be enrolled into the portal.

Cheers!
Grace Baker
Hexnode MDM