Reply To: Will disabling backups stop sync services?

#12515
Deborah TimothyDeborah Timothy
Moderator

Hello Finley and Arllo,

Thank you for reaching out to us.

@finley-miller
Make sure that the option “Sync data with Google account” in Advanced Restrictions is enabled. This will let your device including your contacts to sync with the Google account.

@arllo
You can prevent users from backing up to the Google drive by disabling the “Backup service” option found in the Restrictions sub-tab of the Android Policies. Note that this restriction is applicable only to Android 8.0+ devices enrolled in Android Enterprise. Refer to our help doc to know more about applying restrictions

Cheers!!
Deborah Timothy
Hexnode UEM