Reply To: IOS device not responding

#11425
WillowWillow
Participant

I’m afraid if there’s something that can be done from the Hexnode end. This is an issue with the Apple server and we cannot do something to fix the issue other than to try to enroll the device again. When the devices get enrolled, the issue with the APNs usually gets solved. I had a read through some forums, and it seems like this is the only way to fix the issue when the device stop responding to the APNs.