Reply To: Unable to connect to a wi-fi network

Feline JonesFeline Jones

Hey @Agnes,

Here are some tips that’ll help you connect to your wi-fi network. Some of them worked out for me.


  • Check for issues with your wi-fi network
  • Verify that the cables linking the router to the modem is connected. Turn off the router and turn it back on.
  • Try restarting the iPad. Also restart the router, cable and DSL modem.
  • reset the network settings on iPad by moving to Settings > General > Reset > Reset Network Settings