Wayne
Thompson

The complete guide for Apple TV MDM enrollment

Wayne Thompson

Aug 24, 2023

12 min read

Apple TVs have emerged as versatile tools that extend their influence across a multitude of industries. From education to hospitality, businesses are harnessing the capabilities of Apple TVs to enhance presentations, streamline communication, and elevate customer experiences. However, as the significance of Apple TVs grows, so does the need for effective management and control over these devices. This is where the concept of Apple TV MDM enrollment comes into play. It ensures a streamlined and secure onboarding procedure. Furthermore, this process empowers organizations to harness the full potential of these devices.

The role of Apple TVs in various industries

Apple TVs have transcended their original purpose as entertainment devices and have found their way into diverse sectors. In the education sector, they revolutionize classrooms by enabling interactive lessons and dynamic presentations. In corporate settings, they facilitate seamless presentations and collaborative discussions. Furthermore, the hospitality industry utilizes Apple TVs to enhance guest experiences through personalized content and services. Regardless of the industry, Apple TVs have become integral to optimizing workflows and engagement.

Zero to pro – Everything you need to know about Apple TV management

The importance of efficient Apple TV onboarding

As the integration of Apple TVs becomes more prevalent, ensuring a streamlined onboarding process is paramount. Efficient Apple TV onboarding sets the stage for hassle-free device management throughout their lifecycle. Proper onboarding not only saves valuable time and resources but also minimizes potential security vulnerabilities that can arise from improper configuration or unauthorized access. To ensure smooth onboarding experience, organizations can make use of Mobile Device Management (MDM) solutions.

In the subsequent sections of this blog, we will go deeper into the intricacies of Apple TV MDM enrollment. From understanding Automated Device Enrollment (ADE) to leveraging Apple Configurator, we’ll equip you with the knowledge and insights needed to master the art of Apple TV management.

Pre-requisites for Apple TV Usage

To ensure the optimal functioning of your Apple TV, you must have the following components in place:

  • An HD or 4K television equipped with an HDMI port.
  • An HDMI cable that serves as the connection between your television and the Apple TV. In cases involving 4K HDR content, it might be necessary to utilize a compatible Ultra-High-Speed HDMI cable, which can be purchased separately.
  • Access to a broadband internet service and the availability of Ethernet or 802.11 Wi-Fi networks. For wireless streaming, the networks should be compliant with 802.11a, g, n, or ac standards.
  • An active Apple ID, which is mandatory for various functions such as purchasing or renting content, downloading applications from the App Store, and to use Home Sharing.
Note:

  • It’s important to note that the third-generation Apple TV 4K Wi-Fi variant does not support Ethernet connectivity.
  • If you possess a television with HDR10+ capabilities, rest assured that they are compatible with the Apple TV 4K (3rd generation) Wi-Fi version, as well as the Wi-Fi + Ethernet variant.

Moreover, there exists a seamless intercommunication capability among all Apple devices facilitated by the APNs server. So, to enable this communication channel from Hexnode UEM to Apple devices, the crucial component is the APNs certificate. Configuring this certificate involves a three-step process:

  • Generation of a certificate signing request
  • Submission of the self-signed certificate to the Apple server
  • Re-uploading the attained APNs certificate to the Hexnode UEM portal

Download the Apple TV management datasheet

Understanding Automated Device Enrollment (ADE)

As organizations continue to adopt a wide array of devices to streamline operations and enhance productivity, the task of enrolling and configuring these devices can become a time-consuming and intricate process. Traditional methods of device enrollment often involve manual configuration, which can be labour-intensive, prone to errors, and time-consuming. ADE solves this problem by revolutionizing the way devices are onboarded within an enterprise environment.
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What is Automated Device Enrollment (ADE)?

Apple developed Automated Device Enrollment (ADE) as a framework that facilitates the smooth and rapid onboarding of devices into an organization’s ecosystem. ADE streamlines the provisioning process, allowing devices like iPhones, iPads, and Apple TVs to enroll and configure themselves seamlessly, eliminating the need for extensive manual intervention. This process involves pre-configuring devices with essential settings, security policies, and applications through ADE, ensuring they’re ready for immediate use by end-users upon activation.

The significance of ADE

The significance of Automated Device Enrollment holds immense importance, especially in large-scale deployments where time and efficiency play crucial roles. ADE offers a key advantage by enforcing security policies during the initial setup phase. This ensures devices align with the organization’s security protocols, thus reducing the risk of potential vulnerabilities effectively. Furthermore, ADE minimizes the likelihood of devices being improperly configured, which could otherwise result in operational disruptions or security breaches.

Furthermore, ADE’s integration with MDM solutions amplifies its capabilities. MDMs like Hexnode provide a centralized control hub, allowing administrators to define and implement policies across the fleet of enrolled devices. This not only simplifies management but also enhances security, as policies can be consistently applied and monitored.

Featured resource

Platform guide for tvOS management

Hexnode UEM lets organizations implement robust policies and restrictions for effectively managing Apple TV devices. This platform guide offers an intuitive user interface, making it easy for IT administrators to manage and monitor devices remotely.

Download the guide

How to enroll your organization in ABM/ASM?

To sign up for ADE, you need to be an IT administrator with access to an ABM/ASM account. Here’s how you can get started:

  • Visit the ABM/ASM website and click on the “Enroll now” option.
  • Share your organization’s details. Apple will reach out to your verification representative to confirm the information. Once verified, you’ll receive an email confirming your enrollment approval.
  • Sign in and input your sales information.
  • If you purchased devices directly from Apple, collect your Apple Customer Number from your purchasing agent, finance department, or the Apple Sales team.
  • If you bought devices from an authorized reseller or mobile network provider, provide them with your Organization ID and request their Reseller ID.
  • After enrolling, you can add devices to your ABM/ASM account and configure automatic device management using MDM/UEM solutions.

The role of MDM/UEM solutions like Hexnode

Mobile Device Management (MDM) / Unified Endpoint Management (UEM) solutions like Hexnode play a pivotal role in the successful onboarding of Apple TVs. These platforms offer centralized control, allowing administrators to manage multiple devices remotely, configure settings, and enforce security policies. Hexnode’s comprehensive suite of features simplifies the complex process of Apple TV MDM enrollment, ensuring that organizations can effortlessly deploy and manage these devices while maintaining security and compliance.

Explore Apple TV management features with Hexnode

Enrolling Apple TVs to the MDM console

Apple TV MDM Enrollment with Apple Configurator

The Apple Configurator serves as a tool for managing and registering Apple devices into device management solutions. It’s commonly used by businesses and educational institutions to craft configuration profiles and install necessary apps and software. Profiles play a crucial role in device management, ensuring that tvOS devices are secure and configured to meet the enterprise’s preferences.

Pre-requisites

  • An Apple TV with tvOS 10.2 or a later version.
  • A macOS device equipped with Apple Configurator 2.5 or a newer version.
  • Confirm that both the Mac and the Apple TV are connected to the same Ethernet or Wi-Fi network.

Enrollment process

Enrolling Apple TVs in Hexnode via Apple Configurator is a straightforward procedure that involves a few simple steps.

  • Launch Apple Configurator: Open Apple Configurator and identify the connected Apple TV devices.
  • Configure default user and Wi-Fi profile: Assign a default user for the devices and establish a Wi-Fi profile within Apple Configurator.
  • Create a blueprint: In Apple Configurator, generate a blueprint that outlines the desired settings and apps to be installed on the devices.
  • Apply blueprint: Apply the blueprint to the Apple TV devices. This step ensures that the devices are configured as per the specifications laid out in the blueprint.
  • Enroll in Hexnode UEM: Utilize the Apple Configurator enrollment to enroll the Apple TV devices into Hexnode UEM. Once the enrollment is complete, IT administrators gain the ability to manage the devices remotely using the device management tools provided by Hexnode UEM.

Top Apple TV management solutions

Apple TV MDM Enrollment with ABM

With the assistance of Apple Business Manager (ABM), devices can be provisioned in a completely automated manner, eliminating the need for end-user involvement. Hexnode allows you to create policies that can automatically send UEM settings to devices when enrolled through ABM.

Pre-requisites

  • An Apple TV with tvOS 10.2 or a later version.
  • Your organization must be registered with Apple Business Manager.

Enrollment process

Here’s how to enroll Apple TVs in Hexnode UEM using ABM Enrollment:

  • Access Apple Business Manager (ABM): Log in to your ABM account, ensuring you go through the two-step verification process.
  • Device selection: Navigate to the Devices page in ABM, where you can observe all managed devices. You can filter these devices based on their sources, order numbers, or types. Select the desired devices from the list.
  • Configuration setup: Click on Edit Device Management to configure device management settings.
  • Assign to UEM Server: Go for the “Assign to server” button, leading to a drop-down menu. Here, choose the MDM server to which the devices should be assigned.
  • Confirmation: Confirm your selection to finalize the assignment.

Upon following these steps, the devices become associated with the Hexnode UEM server, granting IT administrators the ability to manage them remotely via Hexnode UEM’s device management tools. Following the ABM actions, proceed to the Hexnode console to complete the subsequent steps:

  • Configuration profile creation: In the Hexnode UEM console, establish a configuration profile embodying the settings you wish to apply to the devices. Attach this profile to the respective devices.
  • Connect to Wi-Fi and remote management: Connect the device to a Wi-Fi network and then engage Remote Management. This prepares the device for deployment and remote management via Hexnode UEM’s tools.

By following these comprehensible steps, you can seamlessly incorporate your Apple TV devices into Automated Device Enrollment (ADE) via Apple Configurator, enhancing their functionality and manageability within your organization.

Hexnode’s Apple TV Management Features

Hexnode offers a comprehensive range of features for managing Apple TV devices, allowing organizations to optimize their functionality and security. Here’s an explanation of each of these features based on the provided links:

AirPlay configuration

This feature allows administrators to set up AirPlay security on Apple TV devices, ensuring that the AirPlay functionality is secure and controlled. It prevents unauthorized access and enhances data privacy.

Download the Apple TV Device management White paper

Wi-Fi configuration

With this feature, administrators can easily configure Wi-Fi networks on Apple TV devices. It ensures that devices connect to the correct networks without user intervention, streamlining the setup process.

Custom configurations

Hexnode allows the deployment of custom configuration profiles to tvOS devices. This feature empowers administrators to tailor device settings according to organizational needs, enhancing control and management.

Conference Room display

Organizations often use Apple TV devices as conference room displays. This feature enables administrators to set up Apple TV as a conference room display, providing essential information and enhancing productivity during meetings.

Global HTTP Proxy

This feature focuses on setting up a Global HTTP Proxy on Apple TV devices using Hexnode MDM. It adds an additional layer of security by directing internet traffic through a proxy server, protecting against potential threats.

Application management

Hexnode UEM facilitates the seamless distribution and administration of corporate applications on your tvOS device. Through Hexnode, the administration, dissemination, and elimination of enterprise and store apps across a considerable array of tvOS devices can be effortlessly achieved via a centralized dashboard. The installation of applications on Apple TVs is executed discreetly, necessitating no user intervention.

Kiosk management

The kiosk management feature allows administrators to put Apple TV devices into kiosk mode, where they run only a specific app, limiting user interaction to that app. This is useful for scenarios where the device serves a dedicated purpose. It eliminates distractions and ensures the device serves its intended purpose.

Apple TV Management – Life Cycle Analysis
Apple TV Management – Life Cycle Analysis
 

Conclusion

Apple TVs have moved beyond just being used for entertainment and are now being utilized in various industries like education and hospitality. This surge in adoption brings to light the imperative of effective Apple TV MDM enrollment. Streamlining the onboarding process not only saves resources but also fortifies security, making it a critical step in maximizing the potential of these versatile devices.

Considering how Apple TVs enhance presentations, communication, and customer experiences, it’s evident that smooth onboarding is essential for effective device management. Leveraging Hexnode MDM and other valuable resources empowers organizations to embark on an Apple TV MDM enrollment journey that is efficient, secure, and tailored to their unique needs. With these tools at hand, organizations can confidently harness the capabilities of Apple TVs to elevate their operations across industries.

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Wayne Thompson

Product Evangelist @ Hexnode. Busy doing what looks like fun to me and work to others.

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