Tips for choosing the best iOS kiosk device
Discover how to choose the best iOS kiosk device and securely manage your organization's operations.
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Jun 1, 2020
12 min read
iOS Kiosk Lockdown Software is a security software that converts your iPhone/iPad into a kiosk device. The iOS devices can be locked down into a set of required applications or even a set of whitelisted web pages.
Customers are used to interacting with a touchscreen on a daily basis. So, it is no wonder that iOS devices are becoming a great favorite for customer-facing kiosks. Easy deployment and increased security of the Apple devices are just two of the features which contribute to the popularity of iOS Kiosk Lockdown software. Restricting your publicly placed iPhone/iPad into a singular app or a set of custom business apps would remove the element of unnecessary interference, increasing the security for the kiosk devices. iOS Kiosk Mode helps in automating time-consuming and redundant processes leaving the employees free to use their time in a more efficient way. The kiosk devices are often placed outdoors and are unattended. These devices have to maintained and secured properly even after setting them up initially. Choosing the appropriate iOS Kiosk Lockdown Software is crucial for the implementation of your business use-case.
Apple provides ways to lock down your iPhones/iPads into a kiosk-style device without any kiosk lockdown software.
Guided Access is the simplest way to limit your iOS device into a specific app. It is an Accessibility feature that prevents the user from switching to another app or returning to the Home Screen. Originally introduced as a parental control feature, Guided Access Mode has been successful in preventing the students from tampering with the device settings and helping them focus on the learning at hand. Another use of Guided Access is the “Guest Mode”, which allows you to handover your device for temporary usage without worrying about anyone snooping into your private data.
Guided Access Mode is a simple shortcut for restricting the users to a single app. Additional features can be controlled with the Guided Access. If you know the passcode for Guided Access, you can manage the following features:
Guided Access Mode has proven a great asset for temporarily restricting the device to a single application. However, for enterprise or business purposes, this makeshift kiosk mode would fall short of the mark. For that, we need to move on to more advanced methods for locking down the iOS devices into Kiosk Mode.
Single App mode using Apple Configurator
Apple Configurator is a free Mac OS X tool used for configuring and deploying iOS devices using a physical USB connection. It allows the IT administrators to configure the settings and configurations in the devices before they are rolled out for the end users in enterprises. The Single App Mode is a complete lockdown feature for iOS devices. The iPhone/iPad needs to be supervised for enabling the Single App Mode. It can be enabled using an MDM or Apple Configurator. Single App Mode is preferred when the iOS device is to be converted to a single-purpose kiosk device. Such devices can be used as information kiosks, a digital display for advertisement purposes, or as a POS (Point of Sale) kiosk device. Unlike the Guided Access Mode, the end user would not have the option of exiting the Single App Mode with a passcode.
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While Guided Access and Single App Mode using Apple Configurator are very useful tools, they have their disadvantages compared to iOS Kiosk Lockdown Softwares. These shortcuts are useful for deploying a small number of devices. Using an actual Kiosk Software for locking down your iOS devices would give you additional control and opportunity for mass deployment.
Considering all the facets of a business use-case, it is desirable to go for scalable iOS Kiosk Software Lockdown options for locking down the devices into Kiosk Mode.
A Mobile Device Management (MDM) solution like Hexnode helps in easily setting up, managing, and monitoring iOS Kiosk devices from a single Web Portal. Using an MDM to lockdown the iOS device into Kiosk gives you more freedom of options and features while giving you a fully-fledged Kiosk Lockdown mechanism. When incorporated with additional security features provided by an MDM, the iOS devices are locked down securely into a true kiosk withstanding any external interferences.
The devices can be locked down into Single App Mode, Autonomous Single App Mode, Multi App Mode, or a Web App Kiosk Mode depending on the business requirements.
Using an iOS Kiosk Lockdown Software is important for saving time and money in the long run. For deploying one or two single-purpose devices, the Single App Mode using Apple Configurator may work. However, it would not suffice for medium/large or even small businesses. Using an MDM with ABM integration is a viable solution. The effective management of the devices in the field is a requirement that cannot be budged on. While choosing an iOS Kiosk Lockdown Software, make sure that you make no compromise with the features or the device security measures.
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