What’s new in Android Zero-Touch Enrollment: Accessibility and simplicity
Learn about the updates brought in Zero Touch enrollment to make it more easier for IT admins and end-users
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Sep 28, 2022
7 min read
Zero touch IT, as the name suggests, is the process of coordinating the end-to-end workflows and automating them instead of doing them manually. The objective of zero-touch IT is to minimise the manual “touch points” by IT support. With a zero-touch IT project in place, processes become more defined, which is required for automation.
Just like onboarding, offboarding the devices or removing the employee details from the devices becomes a seamless touch using Zero touch IT. There are no manual procedures required to move files and calendar events to managers, cancel app access, and other functions. The device(s) can be disenrolled or the user can be deleted from the portal. This removes the policies that were associated to the device/user.
Apple, Google, Samsung and Microsoft offer zero-touch deployment programs. This can be best managed with endpoint management solutions. A UEM solution would allow organizations and their IT admins to leverage the best use of ZTE. It enables businesses to control their devices through a variety of functions. Hexnode is one such UEM solution that supports most of these enrollments and also lets the admin configure policies for device security. It allows Android devices to enroll in device owner mode that supports most functions.
If a Samsung device is enrolled via the Knox Mobile Enrollment (KME) method, it enables various Knox policies for the devices. In the case of Apple devices, Hexnode UEM allows configuring through the ABM account and the device’s configuration settings are deployed directly as the device boots up.
To assist regulate end-user access, Hexnode allows IT managers to automate rules and settings, as well as enforce limits on managed devices. Administrators may set a variety of rules and criteria for controlling devices and ensuring compliance. ZTE along with UEM solution enables admins in automating corrective measures on non-compliant devices. It also assigns settings and control rights for managed apps deployed on end-user devices in bulk.
Hexnode UEM integrates with several directory services, allowing administrators to export individuals and user groups out of these directories to the UEM interface. The zero-touch deployment also includes configuring dynamic groups and applying rules and criteria that, when met, activate pre-defined actions such as policy allocation, auto lockdown, and more.
The experience of the IT team is further enhanced by zero-touch as it analyses the overall and individual app data use on managed devices and automatically alert end users and IT administrators when pre-set restrictions are exceeded.
Zero touch IT has been making it easier to enroll devices in bulk. New employees get a ready to use device from their first day at work. The devices are protected from various risks and breaches. If the device stops working for some reason, getting a replacement device is never an issue. Not to forget, it helps with app management, configuring security settings, off-boarding a device and many more. Zero-touch thus benefits both the employer and the employees and with a UEM solution.
When you look to expand your business, the number of endpoints to manage may vary based on a number of factors, including the number of user accounts, staff, and devices. Going for a zero-touch management solution using a UEM for your devices would make it easier for the IT team. This becomes a key decision that could help your organization scale faster.
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