Endpoint Management Archives - Hexnode Blogs https://www.hexnode.com/blogs/explained/topic/endpoint-management/ Tue, 09 May 2023 08:38:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 https://cdn.hexnode.com/blogs/wp-content/uploads/2021/03/hexnode-2.png Endpoint Management Archives - Hexnode Blogs https://www.hexnode.com/blogs/explained/topic/endpoint-management/ 32 32 What is an RMM software? https://www.hexnode.com/blogs/explained/what-is-an-rmm-software/ Tue, 09 May 2023 06:02:40 +0000 https://www.hexnode.com/blogs/?post_type=explained&p=25400 RMM or Remote Monitoring and Management software are now a must-have for businesses of all...

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RMM or Remote Monitoring and Management software are now a must-have for businesses of all shapes and sizes. Whether it is a small company with a few hundred devices being used or a multi-national company with many devices, managing all these devices is absolutely necessary. This is where RMM software can make the lives of IT people easier. How you may ask. Well, I have the perfect answer for you.

Explore Hexnode’s RMM capabilities
RMM software gives IT teams complete control over the enterprise devices used in the company (P.S. The control is completely remote, meaning IT guys won’t have to manually handle the device.). This means that you can change settings on the device, install and uninstall apps on the device, monitor the device and so much more.

An RMM software consists mainly of 2 parts: management and monitoring. IT teams can provision, deploy, and configure devices remotely thanks to the management capabilities of the software. Whereas the monitoring part lets IT teams check if the applied management settings are applied properly and if the device is functioning as it should.

RMM software does more than just make the IT teams’ jobs easier. RMM software has many other advantages like tightening security by staying on top of everything that happens in the device, improving productivity and reducing downtime and maintenance expenses by regularly monitoring device health.

It would be unfortunate if you missed the chance to learn about Hexnode’s RMM capabilities. There are slight differences between a UEM or an MDM and an RMM tool. But a powerful UEM like Hexnode can cover for an RMM software.

Hexnode can help IT teams across the world do everything with endpoint management and monitoring remotely. Hexnode’s features enable remote device enrollment, provisioning, management, configuration, and monitoring, all from a single platform.

Hexnode supports devices running different operating systems like tvOS, iOS, macOS, Windows, Android and Fire OS. For almost all of these operating systems, Hexnode provides zero-touch capabilities. And also, other basic RMM capabilities like app management, setting configurations, security configurations and OS update management. Hexnode also has extensive monitoring options with features like remote control and view, report creation and device summary page.

So, all in all, whether it is to increase security or to have an all-around vision over your enterprise device, Hexnode can be the perfect solution for all your RMM requirements.

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What is remote work security? https://www.hexnode.com/blogs/explained/what-is-remote-work-security/ Wed, 05 Oct 2022 06:20:05 +0000 https://www.hexnode.com/blogs/?post_type=explained&p=22179 Data is power. On that note, corporate organizations often tend to be very fussy about...

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Data is power. On that note, corporate organizations often tend to be very fussy about protecting their data against leakage, theft, and other exploits. It’s no news that any place you work from, the primary concern for any organization would be to safeguard their data and other assets.

Remote work security

To answer the original question, remote work security is a section of cybersecurity. It is concerned with protecting company data and other assets when people work remotely. In the last 12 years the number of people working remotely has increased by 159%. People working from remote locations are no exception to the measures taken to secure corporate data. In fact, remote work warrants more strict policies and strategies to protect data.

Common security risks associated with remote work include:

  • Use of unsecured public or residential Wi-Fi networks to access company data and services
  • Use of personal devices for work makes it difficult to manage the devices
  • Ignorance and vulnerability to online threats like phishing schemes
  • Lack of visibility into the user’s work devices

So, what can be done?

  • Employ antivirus and internet security software
  • Use VPN
  • Employ a centralized storage facility – files won’t be stored locally and will be safe due to the firewall attached to the facility
  • Secure Wi-fi at home

Most businesses cannot completely erase risks associated with remote work. Instead, they manage and reduce risks by being proactive. UEM solutions like Hexnode come in handy in these situations.

Ensure remote work security with Hexnode
Hexnode helps IT admins have eyes on the devices even when the employees are miles away. Organizations can enforce strong security protocols like VPN, remote monitoring and control, and encryptions.  IT admins can formulate a comprehensive remote working security policy using Hexnode.

Rest easy and work away on your devices. Let capable UEM solutions like Hexnode take care of remote work security risks!!

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What is an MDM software? https://www.hexnode.com/blogs/explained/what-is-mdm-software/ Tue, 06 Sep 2022 12:01:31 +0000 https://www.hexnode.com/blogs/?post_type=explained&p=21280 Mobile device management (MDM) software helps IT admins to govern, protect, and enforce rules on...

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Mobile device management (MDM) software helps IT admins to govern, protect, and enforce rules on enterprise endpoints. As the usage of mobile devices has expanded and become more complicated, so has the focus on mobile device management. MDM software promotes:

  • Enterprise productivity
  • Endpoint Security
  • BYOD (Bring Your Own Device)
  • Flexibility of management
  • Simplified deployment of devices.

MDM helps to secure a business network while allowing users to utilize their own devices and operate more effectively. The most significant advantage is the ability to save time by automating repetitive processes. For example, manually configuring Wi-Fi settings on several devices and requiring staff to install the required software are both time-consuming procedures. MDM software can entirely automate these operations.

Simplify Mobile Device Management with Hexnode
They safeguard the device’s apps, data, and content in addition to managing device inventory and provisioning. MDM software can also monitor the actions and business-critical data on registered devices.

Using MDM software, the enterprise can:

  • Manage data, devices and everything in between
  • Easily group the devices and apply conditional policy mapping
  • Locate and manage device using Geofencing and location tracking feature
  • Enforce complete management over every aspect of the registered device
  • Manage apps, that includes blacklisting and whitelisting required apps and providing employees with an enterprise app catalogue
  • Monitor, troubleshoot, and even erase device data in the case of theft, loss, or a suspected breach and so on.

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What is IoT remote management and why do you need it? https://www.hexnode.com/blogs/explained/what-is-iot-device-management-and-why-do-you-need-it/ Wed, 10 Aug 2022 05:27:24 +0000 https://www.hexnode.com/blogs/?post_type=explained&p=20704 IoT device management is the process of organizing, configuring and maintaining your IoT devices and...

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IoT device management is the process of organizing, configuring and maintaining your IoT devices and being able to remotely manage these processes gives IoT remote management. It’s essential to have effective device management in place since it ensures that your devices are working without any problems, and problems, if any, can be immediately found and fixed.

There are four main aspects to IoT device management:

1. Configuration Management

2. Monitoring and Diagnostics

3. Software Maintenance and Updates

4. Contextual IoT Device Management

Configuration management is all about setting up your devices correctly from the start. This includes things like ensuring they have the right firmware installed, configuring the correct settings, and adding them to the right networks.

Monitoring and diagnostics are vital for keeping an eye on how your devices are performing and for troubleshooting any issues that may arise. This involves things like monitoring device performance, collecting log files, and running tests.

Software maintenance and updates are necessary to keep your devices running smoothly and to fix any bugs that might be discovered. This usually involves remotely pushing updates and patches to devices, as well as providing support if users run into problems.

Contextual IoT Device Management is a relatively new concept that takes into account the fact that many IoT devices are now used in context-sensitive situations. This means taking into account things like the location of devices, the environmental conditions they’re being used in, and the specific needs of the application they’re being used for. For example, agricultural IoT applications need to take into consideration factors like weather conditions and soil type when managing devices.

Using a UEM like Hexnode can help you take advantage of these features and manage your devices more effectively. With a UEM, you’ll be able to remotely push updates and patches to devices, monitor their performance, collect log files, and more. You’ll also be able to take into account factors like location, environmental conditions, and application needs when managing your devices.

Explore remote IoT device management with Hexnode

IoT remote management ensures that your devices are running correctly and smoothly, so any issues can be quickly identified and resolved. Hexnode can help you avoid problems down the line and keep your IoT devices running smoothly.

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What is allowlisting? https://www.hexnode.com/blogs/explained/what-is-allowlisting/ Thu, 28 Apr 2022 12:07:10 +0000 https://www.hexnode.com/blogs/?post_type=explained&p=18443 Allowlisting (also known as whitelisting) is a cyber security protocol wherein the user is restricted...

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Allowlisting (also known as whitelisting) is a cyber security protocol wherein the user is restricted to using the trusted applications, websites and processes set by the corporate and everything that is not put under the ‘trusted’ list is blocked.

How is it helpful?

The internet is filled with websites and applications, and thousands of them are being added every day. It is hard to keep up with all that is getting newly released every day, this includes threats. It is rather ideal for the corporate to allow websites/apps which are critical for the user. Unknown actions are stopped or limited, preventing them from opening and proliferating an attack within the system.

Explore web content filtering with Hexnode

How to make sure allowlisting is effective?

Allowlisting identifies files, applications and websites to cross verify with the ones that are allowed by the corporate to grant them access. When a file or an app is blocked, sometimes the IT reviews the blocked actions and if they find it important, they can grant access to it.

The effectiveness of allowlisting depends on various factors. If the number of processes that are allowed through allowlisting is high, the amount of control you have over the device is less and this inturn affects the security as this will require monitoring more apps.

This is because an attacker can disguise malware in an app that is trusted by the corporate, hence it is important to keep the apps updated. It is often the safest option to grant the least privileged access to any user.

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How to protect business data by preventing cross-profile sharing with UEMs? https://www.hexnode.com/blogs/explained/how-to-protect-business-data-by-preventing-cross-profile-sharing-with-uems/ Tue, 23 Nov 2021 11:30:07 +0000 https://www.hexnode.com/blogs/?post_type=explained&p=14646 With the increasing BYODs in workplaces, it has become important, more than ever, to isolate...

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With the increasing BYODs in workplaces, it has become important, more than ever, to isolate corporate data from user data, both for the sake of data protection and user privacy. Luckily UEMs like Hexnode are capable of preventing cross-profile sharing while managing these devices.  

With iOS devices, you could set up a business container. This controls the flow of the data between personal and corporate apps by  

  • Allowing or disallowing to open documents from managed apps in unmanaged ones and vice-versa  
  • Disabling reading and writing of contacts across managed and unmanaged apps.  
  • Choosing to block sharing documents from managed apps using AirDrop.  

The implementation is even more elaborate with Android. With Android Enterprise, you could choose to either enroll as a Device owner (corporate-owned) or Profile owner (User owned). Enrolling as a Profile owner gives organizations only access to the device’s corporate apps and data. This is done by creating a separate encrypted work container. Isolating this way keeps the personal and corporate data from ever mixing up. As an IT admin, you also get to disable the work container and make it invisible when the device is not compliant. This ensures the protection of business data.  

In the end, it also depends on the UEM the organization chooses. Solutions like Hexnode tend to put privacy and security as their very first priority thus, providing all the necessary features for preventing data sharing across profiles.   

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How UEM helps in device password management? https://www.hexnode.com/blogs/explained/how-uem-helps-in-device-password-management/ Mon, 22 Nov 2021 04:53:02 +0000 https://www.hexnode.com/blogs/?post_type=explained&p=14567 *Error*…… your password is too short. *Error*……. your password does not contain symbols. Well, you...

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*Error*…… your password is too short.

*Error*……. your password does not contain symbols.

Well, you must have seen these prompts come up when you tried using your name as your password, we have all been there. Today, having a strong password is as important as having a secure bank pin. When you have a weak password, you are more susceptible to being hacked. As a user, you will be losing your personal information, but for a corporate, one bad apple can compromise the whole network. So, it is important to impose rules on safe password keeping.

Ensure endpoint security with Hexnode
UEM like Hexnode can help you exactly in this. Through Hexnode’s password policy an IT admin can place various complex restrictions like minimum passcode length, password age before it expires, password history, and a lot more.

This greatly helps in making a unified set of rules to maintain password hygiene and secure the whole ecosystem.

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What is MCM (Mobile Content Management) and how UEM helps you achieve this? https://www.hexnode.com/blogs/explained/what-is-mcm-mobile-content-management-and-how-uem-helps-you-achieve-this/ Fri, 12 Nov 2021 06:16:39 +0000 https://www.hexnode.com/blogs/?post_type=explained&p=14408 Every company deals with a ton of corporate data, but every employee cannot be given...

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Every company deals with a ton of corporate data, but every employee cannot be given access to all data. Therefore, distributing the right content to the right people is of paramount importance in an organization and Mobile Content Management (MCM) does just that.

MCM is an easy and secure way of exchanging information with devices belonging to the employees of an organization. With the help of MCMs, user authentication and access approvals can be made mandatory for accessing organizational content. Using MCM, files can be sent, stored in the cloud, and be deleted. MCM can either be a standalone system or integrated with other management systems such as a UEM.

Explore Mobile Content Management with Hexnode

Using a UEM like Hexnode, it is possible for organizations to securely store data in Hexnode’s native file repository. Deleting, copying or moving files is an easy process when done through Hexnode. In addition, it allows IT admins to manage and control all means of content sharing ranging from Bluetooth and USB to NFC and over-the-air sharing.

The dynamic device grouping feature in Hexnode can be used for contextual and location-based file delivery to devices. With the help of Hexnode, admins can give users easy and secure access to corporate emails, calendars, contacts, etc. Hexnode even lets you share files to Android devices locked in single or multi-app kiosk modes.

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How UEM helps in Telecom Expense Management https://www.hexnode.com/blogs/explained/how-uem-helps-in-telecom-expense-management/ Tue, 02 Nov 2021 12:32:46 +0000 https://www.hexnode.com/blogs/?post_type=explained&p=14166 Telecom Expense Management (TEM) is the process of managing and keeping track of various wireless,...

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Telecom Expense Management (TEM) is the process of managing and keeping track of various wireless, voice, and data services to understand the total telecom costs. It offers many features that help Admins to optimize the usage of telecom resources available to the organization. It also helps to reduce expenses, introduce new efficiencies, increase visibility and provide better control for telecom services. 

Unsupervised usage of mobile devices with access to non-business apps can distract the staff and tempt them to engage in unwanted activities, this can lead to financial waste. Unified Endpoint Management (UEM) solutions like Hexnode offer a network usage management suite to admins. Admins can use this feature to control data expenses in the organization.   

Explore Telecom Expense Management with Hexnode

Data Usage Management for Android by Hexnode helps admins to keep track of mobile data usage remotely.They will get full visibility to Mobile data, Wi-Fi data, and total content usage of each device. With the data management functionality present in the Hexnode UEM console, the admin can view data consumption on a per-app basis. Admins can set data usage limits for individual devices. Hexnode can be configured to send alert notifications to employees and admins via e-mail when mobile data usage crosses the set limit.  

Hexnode offers the following features for Android Devices:   

  • Data usage tracking  
  • Network & data usage restrictions: Restrict the apps on the device from using Wi-Fi data and/or mobile data.  
  • Data Usage Notifications: Selectively notify the users and admin via email when the Wi-Fi data and mobile data exceeds a set limit.  
  • Data Usage Restrictions: Restrict and notify the users and admin when the device exceeds the allowed data limit.  

Hexnode has network usage rules for iOS devices that allow admins to monitor data usage of managed apps.These apps can be restricted to using cellular data or roaming data. It helps the admin maintain granular levels of control as it allows to set different rules for different apps as needed.   

Hexnode also has additional data management reports feature that provides admins insight into the data usage of individual devices, device groups, or apps.   

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Can MDM track location? https://www.hexnode.com/blogs/explained/can-mdm-track-location/ Tue, 17 Aug 2021 09:18:26 +0000 https://www.hexnode.com/blogs/?post_type=explained&p=12418 The MDM solutions available these days have the ability to track the location of the...

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The MDM solutions available these days have the ability to track the location of the managed devices; before you go privacy lecturing, hear me out. An MDM like Hexnode can pull out various other information like location history and time spent on each site. There are many jobs where the time spent on a location by the employee needs to be evaluated. With Hexnode’s location tracking features, you can track the real-time location of the device during work hours, which can help in supervising the employees.

Track your enterprise devices easily with Hexnode

Location tracking is a great feature when it comes to dealing with device theft. If an enterprise device containing sensitive corporate data is lost, it needs to be retrieved as soon as possible and with device tracking, it no longer is a daunting task. Utilizing Hexnode, you can scan the device location whenever a need arises. By scheduling location reports with Hexnode, it becomes easy to keep track of your devices. Most MDMs like Hexnode usually request the employee to turn on the GPS, hence only enabling live tracking with the employee’s permission.

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