EDR monitoring is the foundational security process that involves the continuous, real-time collection and analysis of telemetry data from endpoints (laptops, servers, mobile devices, etc.). This function is critical for rapidly detecting suspicious behaviors, investigating active threats, and enabling timely response actions against sophisticated cyber-attacks.

The Core Mechanics of EDR Monitoring

Endpoint Detection and Response (EDR) is a sophisticated cybersecurity technology that moves beyond traditional antivirus by focusing on post-infection detection and response.

• Data Collection: EDR agents installed on endpoints continuously collect telemetry data. This includes process creation, file modifications, network connections, user logins, and memory usage.
• Real-Time Analysis: This collected data is sent to a central cloud or on-premises platform where it is analyzed using machine learning, behavioral analytics, and threat intelligence feeds. The goal is to identify anomalies and suspicious patterns indicative of a compromise.
• Alerting: When a potential threat is identified (e.g., a file attempting to execute code after a suspicious download), the system generates an alert, providing security teams with a high-fidelity view of the incident.

EDR vs. Traditional Antivirus Monitoring

Hexnode’s Unique Value Proposition in EDR Monitoring

Hexnode enhances EDR monitoring by integrating it with its Unified Endpoint Management (UEM) capabilities. This UEM layer provides the immediate administrative power needed for a response. Security teams can instantly act on EDR alerts—automatically push patches, enforcing granular policies, or remotely wiping compromised devices—all from one platform. This unified approach accelerates the “Response” phase, minimizing threat dwell time and breach impact through robust, cross-platform control.

Commonly asked FAQs

What specific activities does EDR track?

EDR monitoring tracks detailed events like process execution, API calls, registry changes, disk I/O activity, and network traffic flows. It creates a comprehensive log of every action on the endpoint, allowing security analysts to reconstruct the entire sequence of a security incident.

How does EDR detect unknown threats?

It utilizes behavioral analysis and machine learning models to establish a baseline of “normal” endpoint behavior. The system detects threats not by matching a known signature, but by identifying deviations from this baseline—such as a common application suddenly attempting to access system files or establish an unusual outbound connection.

What happens after EDR detects a threat?

Following detection, the “Response” phase of EDR is triggered. This typically involves automated or manual actions such as isolating the compromised endpoint from the network, terminating malicious processes, quarantining files, and rolling back system changes to a pre-infection state.

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RMM or Remote Monitoring and Management software are now a must-have for businesses of all shapes and sizes. Whether it is a small company with a few hundred devices being used or a multi-national company with many devices, managing all these devices is absolutely necessary. This is where RMM software can make the lives of IT people easier. How you may ask. Well, I have the perfect answer for you.

An RMM software consists mainly of 2 parts: management and monitoring. IT teams can provision, deploy, and configure devices remotely thanks to the management capabilities of the software. Whereas the monitoring part lets IT teams check if the applied management settings are applied properly and if the device is functioning as it should.

RMM software does more than just make the IT teams’ jobs easier. RMM software has many other advantages like tightening security by staying on top of everything that happens in the device, improving productivity and reducing downtime and maintenance expenses by regularly monitoring device health.

It would be unfortunate if you missed the chance to learn about Hexnode’s RMM capabilities. There are slight differences between a UEM or an MDM and an RMM tool. But a powerful UEM like Hexnode can cover for an RMM software.

Hexnode can help IT teams across the world do everything with endpoint management and monitoring remotely. Hexnode’s features enable remote device enrollment, provisioning, management, configuration, and monitoring, all from a single platform.

Hexnode supports devices running different operating systems like tvOS, iOS, macOS, Windows, Android and Fire OS. For almost all of these operating systems, Hexnode provides zero-touch capabilities. And also, other basic RMM capabilities like app management, setting configurations, security configurations and OS update management. Hexnode also has extensive monitoring options with features like remote control and view, report creation and device summary page.

So, all in all, whether it is to increase security or to have an all-around vision over your enterprise device, Hexnode can be the perfect solution for all your RMM requirements.

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Data is power. On that note, corporate organizations often tend to be very fussy about protecting their data against leakage, theft, and other exploits. It’s no news that any place you work from, the primary concern for any organization would be to safeguard their data and other assets.

Remote work security

To answer the original question, remote work security is a section of cybersecurity. It is concerned with protecting company data and other assets when people work remotely. In the last 12 years the number of people working remotely has increased by 159%. People working from remote locations are no exception to the measures taken to secure corporate data. In fact, remote work warrants more strict policies and strategies to protect data.

Common security risks associated with remote work include:

• Use of unsecured public or residential Wi-Fi networks to access company data and services
• Use of personal devices for work makes it difficult to manage the devices
• Ignorance and vulnerability to online threats like phishing schemes
• Lack of visibility into the user’s work devices

So, what can be done?

• Employ antivirus and internet security software
• Use VPN
• Employ a centralized storage facility – files won’t be stored locally and will be safe due to the firewall attached to the facility
• Secure Wi-fi at home

Most businesses cannot completely erase risks associated with remote work. Instead, they manage and reduce risks by being proactive. UEM solutions like Hexnode come in handy in these situations.

Rest easy and work away on your devices. Let capable UEM solutions like Hexnode take care of remote work security risks!!

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Mobile device management (MDM) software helps IT admins to govern, protect, and enforce rules on enterprise endpoints. As the usage of mobile devices has expanded and become more complicated, so has the focus on mobile device management. MDM software promotes:

• Enterprise productivity
• Endpoint Security
• BYOD (Bring Your Own Device)
• Flexibility of management
• Simplified deployment of devices.

MDM helps to secure a business network while allowing users to utilize their own devices and operate more effectively. The most significant advantage is the ability to save time by automating repetitive processes. For example, manually configuring Wi-Fi settings on several devices and requiring staff to install the required software are both time-consuming procedures. MDM software can entirely automate these operations.

Using MDM software, the enterprise can:

• Manage data, devices and everything in between
• Easily group the devices and apply conditional policy mapping
• Locate and manage device using Geofencing and location tracking feature
• Enforce complete management over every aspect of the registered device
• Manage apps, that includes blacklisting and whitelisting required apps and providing employees with an enterprise app catalogue
• Monitor, troubleshoot, and even erase device data in the case of theft, loss, or a suspected breach and so on.

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IoT device management is the process of organizing, configuring and maintaining your IoT devices and being able to remotely manage these processes gives IoT remote management. It’s essential to have effective device management in place since it ensures that your devices are working without any problems, and problems, if any, can be immediately found and fixed.

There are four main aspects to IoT device management:

1. Configuration Management

2. Monitoring and Diagnostics

3. Software Maintenance and Updates

4. Contextual IoT Device Management

Configuration management is all about setting up your devices correctly from the start. This includes things like ensuring they have the right firmware installed, configuring the correct settings, and adding them to the right networks.

Monitoring and diagnostics are vital for keeping an eye on how your devices are performing and for troubleshooting any issues that may arise. This involves things like monitoring device performance, collecting log files, and running tests.

Software maintenance and updates are necessary to keep your devices running smoothly and to fix any bugs that might be discovered. This usually involves remotely pushing updates and patches to devices, as well as providing support if users run into problems.

Contextual IoT Device Management is a relatively new concept that takes into account the fact that many IoT devices are now used in context-sensitive situations. This means taking into account things like the location of devices, the environmental conditions they’re being used in, and the specific needs of the application they’re being used for. For example, agricultural IoT applications need to take into consideration factors like weather conditions and soil type when managing devices.

Using a UEM like Hexnode can help you take advantage of these features and manage your devices more effectively. With a UEM, you’ll be able to remotely push updates and patches to devices, monitor their performance, collect log files, and more. You’ll also be able to take into account factors like location, environmental conditions, and application needs when managing your devices.

IoT remote management ensures that your devices are running correctly and smoothly, so any issues can be quickly identified and resolved. Hexnode can help you avoid problems down the line and keep your IoT devices running smoothly.

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Allowlisting (also known as whitelisting) is a cyber security protocol wherein the user is restricted to using the trusted applications, websites and processes set by the corporate and everything that is not put under the ‘trusted’ list is blocked.

How is it helpful?

The internet is filled with websites and applications, and thousands of them are being added every day. It is hard to keep up with all that is getting newly released every day, this includes threats. It is rather ideal for the corporate to allow websites/apps which are critical for the user. Unknown actions are stopped or limited, preventing them from opening and proliferating an attack within the system.

How to make sure allowlisting is effective?

Allowlisting identifies files, applications and websites to cross verify with the ones that are allowed by the corporate to grant them access. When a file or an app is blocked, sometimes the IT reviews the blocked actions and if they find it important, they can grant access to it.

The effectiveness of allowlisting depends on various factors. If the number of processes that are allowed through allowlisting is high, the amount of control you have over the device is less and this inturn affects the security as this will require monitoring more apps.

This is because an attacker can disguise malware in an app that is trusted by the corporate, hence it is important to keep the apps updated. It is often the safest option to grant the least privileged access to any user.

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With the increasing BYODs in workplaces, it has become important, more than ever, to isolate corporate data from user data, both for the sake of data protection and user privacy. Luckily UEMs like Hexnode are capable of preventing cross-profile sharing while managing these devices.  

With iOS devices, you could set up a business container. This controls the flow of the data between personal and corporate apps by  

• Allowing or disallowing to open documents from managed apps in unmanaged ones and vice-versa  
• Disabling reading and writing of contacts across managed and unmanaged apps.  
• Choosing to block sharing documents from managed apps using AirDrop.  

The implementation is even more elaborate with Android. With Android Enterprise, you could choose to either enroll as a Device owner (corporate-owned) or Profile owner (User owned). Enrolling as a Profile owner gives organizations only access to the device’s corporate apps and data. This is done by creating a separate encrypted work container. Isolating this way keeps the personal and corporate data from ever mixing up. As an IT admin, you also get to disable the work container and make it invisible when the device is not compliant. This ensures the protection of business data.  

In the end, it also depends on the UEM the organization chooses. Solutions like Hexnode tend to put privacy and security as their very first priority thus, providing all the necessary features for preventing data sharing across profiles.   

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*Error*…… your password is too short.

*Error*……. your password does not contain symbols.

Well, you must have seen these prompts come up when you tried using your name as your password, we have all been there. Today, having a strong password is as important as having a secure bank pin. When you have a weak password, you are more susceptible to being hacked. As a user, you will be losing your personal information, but for a corporate, one bad apple can compromise the whole network. So, it is important to impose rules on safe password keeping.

This greatly helps in making a unified set of rules to maintain password hygiene and secure the whole ecosystem.

The post How UEM helps in device password management? appeared first on Hexnode Blogs.

Every company deals with a ton of corporate data, but every employee cannot be given access to all data. Therefore, distributing the right content to the right people is of paramount importance in an organization and Mobile Content Management (MCM) does just that.

MCM is an easy and secure way of exchanging information with devices belonging to the employees of an organization. With the help of MCMs, user authentication and access approvals can be made mandatory for accessing organizational content. Using MCM, files can be sent, stored in the cloud, and be deleted. MCM can either be a standalone system or integrated with other management systems such as a UEM.

Using a UEM like Hexnode, it is possible for organizations to securely store data in Hexnode’s native file repository. Deleting, copying or moving files is an easy process when done through Hexnode. In addition, it allows IT admins to manage and control all means of content sharing ranging from Bluetooth and USB to NFC and over-the-air sharing.

The dynamic device grouping feature in Hexnode can be used for contextual and location-based file delivery to devices. With the help of Hexnode, admins can give users easy and secure access to corporate emails, calendars, contacts, etc. Hexnode even lets you share files to Android devices locked in single or multi-app kiosk modes.

The post What is MCM (Mobile Content Management) and how UEM helps you achieve this? appeared first on Hexnode Blogs.

Telecom Expense Management (TEM) is the process of managing and keeping track of various wireless, voice, and data services to understand the total telecom costs. It offers many features that help Admins to optimize the usage of telecom resources available to the organization. It also helps to reduce expenses, introduce new efficiencies, increase visibility and provide better control for telecom services. 

Unsupervised usage of mobile devices with access to non-business apps can distract the staff and tempt them to engage in unwanted activities, this can lead to financial waste. Unified Endpoint Management (UEM) solutions like Hexnode offer a network usage management suite to admins. Admins can use this feature to control data expenses in the organization.   

Data Usage Management for Android by Hexnode helps admins to keep track of mobile data usage remotely.They will get full visibility to Mobile data, Wi-Fi data, and total content usage of each device. With the data management functionality present in the Hexnode UEM console, the admin can view data consumption on a per-app basis. Admins can set data usage limits for individual devices. Hexnode can be configured to send alert notifications to employees and admins via e-mail when mobile data usage crosses the set limit.  

Hexnode offers the following features for Android Devices:   

• Data usage tracking  
• Network & data usage restrictions: Restrict the apps on the device from using Wi-Fi data and/or mobile data.  
• Data Usage Notifications: Selectively notify the users and admin via email when the Wi-Fi data and mobile data exceeds a set limit.  
• Data Usage Restrictions: Restrict and notify the users and admin when the device exceeds the allowed data limit.  

Hexnode has network usage rules for iOS devices that allow admins to monitor data usage of managed apps.These apps can be restricted to using cellular data or roaming data. It helps the admin maintain granular levels of control as it allows to set different rules for different apps as needed.   

Hexnode also has additional data management reports feature that provides admins insight into the data usage of individual devices, device groups, or apps.   

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