# Zebra Printer Configuration Guide | Print a label

The **Print Label** remote action allows IT administrators to retrieve real-time configuration and status data from **Zebra printers** by triggering the device to print a physical report. This action is essential for diagnosing hardware issues, verifying network parameters, and reviewing stored memory objects without needing local access to the printer’s display.

**Why Use “Print Label”?**
--------------------------

Obtaining physical configuration reports directly from the printer ensures that administrators have accurate, device-side data for troubleshooting and inventory management.

- **Remote Audit:** Retrieve device setup details without being physically present at the printer.
- **Operational Verification:** Confirm that firmware versions and operational modes (like ZPL) are correct.
- **Connectivity Diagnostics:** Quickly access networking data like IP and MAC addresses to resolve connection failures.

**Step-by-Step Guide: Executing the Print Label Action**
--------------------------------------------------------

Administrators can trigger a label print for an individual unit or execute the command as a bulk action for an entire printer fleet.

### **1. Print Label for a Single Device**

1. Log in to the **Hexnode UEM portal**.
2. Navigate to the **Manage** tab.
3. Select the specific Zebra printer to open its **Device Summary** page.
4. Navigate to **Actions > Device Control > Print Label**.
5. Select the desired label type from the list and click **Done**.

### **2. Print Labels in Bulk**

1. Navigate to **Manage > Devices**.
2. Select the checkboxes for all target Zebra printers.
3. Select **Print Label** from the **Actions > Device Control** menu.
4. Choose the required label type and click **Done**.

**Available Label Types and Data Included**
-------------------------------------------

Hexnode supports multiple label formats, allowing administrators to target specific technical information based on their requirements.

Label TypeData ProvidedUse CaseConfiguration LabelDetailed printer setup: Sensor type, network ID, **ZPL mode**, and **firmware version**.Verifying the operational environment and system version.Directory LabelOverview of objects in memory: Barcodes, graphics, **fonts**, and DRAM items.Reviewing available stored resources and memory usage.Network Config LabelConnectivity parameters: **IP address**, **MAC address**, and subnet mask.Confirming network settings and diagnosing IP-related issues.**Troubleshooting Guides**
--------------------------

ProblemPotential Root CauseResolutionLabel does not printPrinter is offline or out of media.Verify the printer’s status in the **Manage** tab; ensure it has an active connection and that labels/ribbons are loaded.“Print Label” option is missingThe device is not recognized as a Zebra printer.Confirm that the device is enrolled correctly as a Zebra printer; this action is hardware-specific.Incorrect information on labelStored metadata is outdated.Re-trigger the action. Note that the label fetches real-time data from the device hardware.Media error after printingCalibration mismatch.Ensure the media type (labels) matches the printer’s sensor configuration as listed on the **Configuration Label**.Related Topics
--------------

1. [Remote Actions supported by Hexnode](https://www.hexnode.com/mobile-device-management/help/remote-actions-supported-by-hexnode-a-platform-wise-comparison/)