# Restart print server and network card on Zebra Printers

The **Restart Network Interface** remote action allows Hexnode administrators to remotely refresh the **Network Interface Card (NIC)** and **print server** components of a Zebra printer to quickly resolve network connectivity issues without performing a full device reboot.

**What is the “Restart Network Interface” Remote Action?**
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The **Restart Network Interface** remote action targets and restarts only the **Network Interface Card (NIC)** and the print server (for both wired and wireless connections) of a Zebra printer, which forces the device to re-establish a stable network session.

- **Target Components**: The hardware component (NIC) that enables network communication and the print server module.
- **Process**: 
    - The printer ends its current network session.
    - The network modules are refreshed/restarted.
    - The device automatically reconnects to the configured network.
- **Result**: Restored network connectivity and stable communication with Hexnode UEM.

**When should the Restart Network Interface Action be used?**
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This action is recommended as a first-line troubleshooting step when a Zebra printer experiences network instability or fails to perform network-dependent tasks.

- ### Troubleshooting Use Cases
    
    
    - The Zebra printer becomes unreachable on the network.
    - The device struggles to maintain a stable connection with Hexnode UEM.
    - The printer fails to receive print jobs due to network interruptions.

**Key distinction: Network Restart vs. Full Reboot**
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It is crucial to understand that the **Restart Network Interface** action is a localized network refresh, not a full device reboot.

ActionComponents AffectedResultNoteRestart Network InterfaceNetwork Interface Card (NIC) and Print Server only.Network connectivity is restored quickly.Printer’s core functions remain unaffected.Restart deviceThe entire printer hardware and operating system.Full device restart.Use this action for a complete system reboot.### **Prerequisites**

PrerequisiteConstraintSupported Printer OSZebra printers must be running LinkOS 5.0 and above.Hexnode ActionRestart Network Interface remote action is required.**Step-by-Step Guide: How to reset Print Server and Network Card using Hexnode UEM**
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1. ### Executing Network Restart for a Single Device
    
    To reset the print server and network card remotely on a specific device:
    
    
    1. Log in to your Hexnode UEM portal.
    2. Go to the **Manage** tab.
    3. Select the required Zebra printer device to open the **Device Summary** page.
    4. Select **Actions > Device Control > Restart Network Interface**.
    5. Click **Done** in the confirmation dialog.
2. ### Executing Network Restart in Bulk
    
    To execute the network interface restart on multiple Zebra printers simultaneously:
    
    
    1. Navigate to **Manage > Devices**.
    2. Select the devices on which you want to reset the print server and network card.
    3. Select **Restart Network Interface** from **Actions > Device Control**.
    4. Click **Done** in the confirmation dialog.

Related Topics
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1. [Remote Actions supported by Hexnode](https://www.hexnode.com/mobile-device-management/help/remote-actions-supported-by-hexnode-a-platform-wise-comparison/)