# How to exit kiosk mode on Windows devices? Kiosk mode is a feature used to lock down a device into displaying and running policy specified app(s). Hexnode UEM provisions two types of kiosk modes for Windows devices – **Single App** kiosk and **Multi App** kiosk. Single app kiosk enables only a specified app to run in the kiosk. Multi app kiosk locks the Windows 10/11 PC on the Start menu, set in full-screen mode. Kiosk apps are added to the Start menu, and the user is restricted to using only those apps. Listed below are the various methods to exit kiosk mode on your Windows device. Exiting kiosk from the portal ----------------------------- ### Method 1: Disassociate the device/user from Policy Targets 1. Navigate to the **Policies** tab. Find and open your kiosk policy. 2. Go to the **Policy Targets** section on the same page. 3. Identify the policy targets you want to disassociate the policy from and click **remove**. The policy target may be a device, user, device group, user group, or domain. 4. Save the policy to deploy the changes. Notes: If you wish to remove all associations, click on **Remove All** under **Policy Targets**. ![The Remove All link is located under the Policy Targets section of the policy](https:2023/05/Remove-associations-from-a-policy.png "Remove associations from a policy") ### Method 2: Disassociate policy from the device or user #### Disassociating a device 1. Navigate to the **Manage** tab. 2. Search for your device under the **Devices** section and click on the device name to open the device details page. 3. Navigate to the **Policies** section on the same page. You’ll find your kiosk policy listed here. Click on the bin icon beside the kiosk policy. Notes: If the policy is associated with a device/user group, the group has to be reconfigured to exclude the devices you want to disassociate or the whole group has to be disassociated. In such cases, it will show the mapping status under the **Policies** sub-tab as Device group, and you won’t find the bin icon to remove it. ![Under the Policies section for the device, the Mapping status of the kiosk policy shows device group](https:2023/05/Device-group-policies.png "Device group policies") #### Disassociating a user 1. Navigate to the **Manage** tab. 2. Select the **Users** section. 3. Search for the user and click on the username to open the user details page. 4. Navigate to the **Policies** section on the same page. You’ll find your kiosk policy listed here. 5. Click on the bin icon beside the kiosk policy. Notes: If the policy is associated with a user group and you want to disassociate a specific user, the user has to be removed from the user group, or the whole group has to be disassociated. In this case, it will show the mapping status under the Policies sub-tab as a user group and you won’t find the bin icon to remove it. #### Disassociating user/device group 1. Navigate to the **Manage** tab. 2. Select the **User Group**/**Device Group** section. 3. Search for the group and select the group name to open the group details page. 4. Navigate to the **Policies** section on the same page. You’ll find your kiosk policy listed here. 5. Click on the bin icon beside the kiosk policy. ![The bin icon to delete a policy is located on the far-right column on the policies list](https:2023/05/Deleting-an-associated-policy.png "Deleting an associated policy") ### Method 3: Archive the policy 1. Navigate to the **Policies** tab. 2. Search for the associated kiosk policy and mark the checkbox to the left of the corresponding policy title. 3. Click on the **Manage** dropdown menu (search just above the policies list) and select **Move to Archive**. Selecting this option will move the policy to the Archived policies section and automatically disassociate the previously associated devices. You may choose to restore or delete the policy later from the Archived Policies tab. Exiting kiosk account on the device ----------------------------------- ### Method 1: Pressing Ctrl + Alt + Del keys Pressing the Ctrl, Alt, and Del keys simultaneously on your kiosk device while inside the kiosk account will prompt the user to sign out. The user will be redirected to the login page from where they may log in as a different user. ### Method 2: Signing out the kiosk user Multi app kiosk opens the Start menu in full screen with the policy specified app pinned as tiles. To exit, click the user icon from the Start options and select **Sign Out**. Unfortunately, this method won’t work in single app kiosk mode on windows devices. ![Clicking on start brings up account options, clicking on the account icon brings up Sign-out option](https:2023/05/Signing-out-kiosk-user.png "Signing out kiosk user") Note: Please remember that both methods will only sign out the user from the kiosk account to display the login screen. Kiosk mode will be resumed once the user logs into this account again. Warning: On shut down or restart, the device will automatically sign in to the kiosk user account.