# Group management functions

Organizations count on Mobile Device Management (MDM) solutions to administer a large number of devices. Enterprises find it easier to manage the devices using an MDM as it provides immense functionalities to enhance the mobile workforce. These features provide management controls to the administrators that can be executed to ensure productivity, compliance, reliability and functionality of the enrolled devices. Hexnode UEM provides various remote actions and other management functions that can be associated with one or more devices, or with a set of devices belonging to a device/user group. Executing a management function to a group associates it with all the members belonging to that group in one go.

Management functions of device groups and user groups
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Remote Actions

 ActionsDevice GroupsUser GroupsSync Dynamic Groups✓✗New Enrollment✗✓Scan Device✓✓Sync Local Accounts✓✓Lock Device✓✓Set Password✓✓Clear Password✓✓Wipe Device✓✓Change Ownership✓✗Enable Lost mode✓✓Disable Lost mode✓✓Rename Device✓✓Edit Device Attributes✓✓Remote Ring✓✓Clear Activation Lock✓✓Disenroll Device✓✓Install Application✓✓Clear App Data✓✓Uninstall Application✓✓Request Application Data✓✓Remote App Launch✓✓Enable Kiosk Mode✓✓Disable Kiosk Mode✓✓Create User Account✓✓Import contacts to device✓✓Change Ringtone✓✓Enable Personal Hotspot✓✓Disable Personal Hotspot✓✓Join AD Domain✓✓Unjoin AD Domain✓✓Broadcast Message✓✓Power off Device✓✓Restart Device✓✓Hexnode App Logs✓✓Request Bug Report✓✓Update OS✓✓Execute Custom Script✓✓Associate Policy✓✓Delete Group✓✓

 

 

Major group management functions
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Listed below are some of the important *group management functions* offered by Hexnode UEM.

Clear Passcode

 Note- With Hexnode, you can clear passcode/password on any iOS and Android devices regardless of whether the password is user-generated or associated with the devices via the password policy.
- To clear password on Android 7+ devices, they must be enrolled in the Android Enterprise program.

 
When a user has forgotten the password to unlock a corporate-owned device, the administrator can use this feature to clear the password directly from the Hexnode UEM console.

![Clear Password action executed on device/user groups](https:2023/06/Clear-Password.png "Clear Password")

1. Log into your Hexnode UEM portal.
2. Head on to the **Manage** tab. Select **Device Groups**/ **User Groups**.
3. Choose the required device/ user group(s).
4. Click **Actions**.
5. Click on **Clear Password**.

 

 

 
Lock Device

This action can be applied to a group of devices when you want to remotely lock the devices associated with that group.
![Lock Device action executed on device/user groups](https:2023/06/Lock-Device.png "Lock Device")

1. Log into your Hexnode UEM portal.
2. Head on to the **Manage** tab. Select **Device Groups**/ **User Groups**.
3. Choose the required device/ user group(s).
4. Click **Actions** > **Lock Device**.
5. Provide a *Message*, *Phone Number*, and *System lock PIN* to display on the lock screen of devices (each of them is optional).
6. Click **Continue**.

 Note- To display a custom message on the lock screen, you need to set up a passcode on the device.

 

 

 

 
Wipe Device

On applying the *Wipe Device* action to a group, the complete data of the devices associated with that group gets deleted immediately. You can trigger this action to protect devices from data breaches that can arise due to device loss or theft.
![Wipe Device action executed on device/user groups](https:2023/06/Wipe-Device.png "Wipe Device")

1. Log into your Hexnode UEM portal.
2. Head on to the **Manage** tab. Select **Device Groups**/ **User Groups**.
3. Choose the required device/ user group(s).
4. Click **Actions** > **Wipe Device**.
 Note 
**Find my Mac PIN** is required to wipe a macOS device.

6. Enter the number of devices that will be wiped and click **Wipe**.
7. Enter the *password* of your Hexnode UEM portal. Click **OK** to initiate device wipe.

 

 

 
Disenroll Device

When you apply *Disenroll Device* action to a group, all the data associated with the devices of that group gets removed from your Hexnode UEM server.

![Disenroll Device action executed on device/user groups](https:2023/06/Disenroll-Device.png "Disenroll Device")

1. Log into your Hexnode UEM portal.
2. Head on to the **Manage** tab. Select **Device Groups**/ **User Groups**.
3. Choose the required device/ user group(s).
4. Click **Actions**.
5. Click on **Disenroll Device**.

 

 

 
Execute Custom Script

This remote action enables you to execute custom scripts on macOS and Windows devices. Applying the action to a group runs the script across all the devices belonging to that group.
![Execute Custom Script action executed on device/user groups](https:2021/02/Execute-custom-script-on-device-groups.png "Execute custom script on device groups")

1. Log into your Hexnode UEM portal.
2. Navigate to the **Manage** tab.
3. Select **Device Groups/ User Groups**.
4. Click **Actions > Execute Custom Script**.
5. Specify the parameters to execute the script on the device.
6. Click **Execute**.

 

 

Create User Account

Creating a user account helps set up one or more user accounts remotely on macOS devices. When you execute the action on a device group, the user account with the specified configurations is created on all the devices belonging to the group.
![Create User Account action executed on device/user groups](https:2021/02/create-user-account-on-macOS-device-groups.png "Create user account on macOS device groups")

1. Login to your Hexnode portal.
2. Navigate to the **Manage** tab.
3. Select **Device Groups/ User Groups**.
4. Navigate to **Actions > Create User Account**.
5. You can configure the required account set-up options.

 

 

Change Ownership

The ownership tag lets you identify whether the device belongs to the organization or an individual. You can change the ownership of a group of devices by executing ‘Change Ownership’ action on specific group(s).
![Change Ownership action executed on device/user groups ](https:2021/02/Change-ownership-of-device-groups.png "Change ownership of device groups")

1. Login to your Hexnode portal.
2. Navigate to the **Manage** tab.
3. Select **Device Groups/ User Groups**.
4. Navigate to **Actions > Change Ownership**.
5. Click **Continue**.

 

 

Edit Device Attributes

You can edit the device attributes of devices belonging to a group by applying this action to the group.

![Edit Device Attributes action executed on device/user groups](https:2021/02/Edit-device-attributes-of-a-device-group.png "Edit device attributes of a device group")

1. Login to your Hexnode portal.
2. Navigate to the **Manage** tab.
3. Select **Device Groups/ User Groups**.
4. Navigate to **Actions > Edit Device Attributes**.
5. Modify the necessary attributes.
6. Click **Save**.

 

 

Associate Policy

By associating policies with any group(s), you can enforce various configurations and restrictions to the device(s) associated with that group(s).

1. Log into your Hexnode UEM portal.
2. Head on to the **Manage** tab. Select **Device Groups**/ **User Groups**.
3. Choose the required device/ user group(s).
4. Click **Actions** > **Associate Policy**.
5. Select the policy that needs to be associated.
6. Click on **Associate**.