# Managing and Navigating the User Details Page in the Hexnode UEM console Hexnode UEM simplifies user lifecycle management, allowing IT administrators to add, group, and monitor users through a centralized console. Adding Users -------------- Before assigning policies or apps, users must be added to the Hexnode console. Administrators can populate their user list through three primary methods: - [**Directory Integration**](https://www.hexnode.com/mobile-device-management/help/how-can-i-sync-directory-services-with-hexnode-mdm/): Import users from AD, Microsoft Entra ID, Google Workspace, or Okta. - [**Local Creation**](https://hexnode.com/mobile-device-management/help/user-management-functions/#adding-a-new-user): Manually create individual users directly within the Hexnode console. - [**Bulk Import**](https://www.hexnode.com/mobile-device-management/help/mdm-device-enrollment/#): Add multiple users simultaneously using a CSV file. **Pro Tip**: Users can be organized into User Groups to apply bulk actions, policies, and configurations efficiently. Viewing and Managing User Details ----------------------------------- [![Section displaying users image title](https://cdn.hexnode.com/mobile-device-management/help/wp-content/uploads/2021/09/user-details-in-Hexnode.png)](https://cdn.hexnode.com/mobile-device-management/help/wp-content/uploads/2021/09/user-details-in-Hexnode.png) To access user-specific data, navigate to Manage > Users and click on a specific User Name. [![Detailed view of a user](https://cdn.hexnode.com/mobile-device-management/help/wp-content/uploads/2021/09/Details-of-user-1.png)](https://cdn.hexnode.com/mobile-device-management/help/wp-content/uploads/2021/09/Details-of-user-1.png) ### The User Summary Ribbon Located at the top of the user page, this ribbon provides an immediate snapshot of the user’s device health: - **Total Devices**: Total count of devices associated with the user. - **Non-compliant Devices**: Number of devices failing organization rules. - **Inactive Devices**: Devices currently not reporting to Hexnode. - **Blocklisted Apps**: Count of prohibited applications found on the user’s devices. - **Compliance Status**: A Green Tick indicates full compliance; a Red Exclamation indicates non-compliance. - **Last Reported**: Timestamp of the user’s most recent communication with Hexnode. ### Detailed Information Tabs The following sub-tabs provide granular visibility into user activity and associations: - **User Info:** This default tab serves as the primary identity profile for the user. It is organized into two key segments: 1. **User Info:** Displays core directory and enrollment data, including **Username**, **Email**, **Phone Number**, **Domain**, **User type**, **sAMAccountName**, **Department (AD)**, **Title (AD)**, **Office Location (AD)**, **Hexnode Username**, and **Enrollment status**. 2. **[Custom Attributes](https://www.hexnode.com/mobile-device-management/help/add-custom-attributes/):** Displays organization-specific metadata assigned to the device along with their assigned values. These attributes are defined globally in the **Admin** tab and associated specifically with the **User** entity. - **Activity Feed**: A chronological log of actions involving the user (e.g., policy associations or removals). Click entries to view specific timestamps. [![Detailed information of an activity from the activity feed](https:2021/09/activity-info.png)](https:2021/09/activity-info.png) - **Devices**: Lists all enrolled devices with details: Status, Model, Serial Number, Platform, and OS Version. [![Details of devices assigned to a user](https:2021/09/device-sub-tab.png)](https:2021/09/device-sub-tab.png) - **Groups**: Displays the names, descriptions, and creation dates of any groups the user belongs to. - **Policies**: Shows all policies mapped to the user. - **Mapping**: Displays as User (direct association) or Usergroup (inherited via group). - **Version**: Tracks how many times a policy has been modified. - **Management**: Use the Trash icon to remove direct policies or the Associate Policy button to add new ones. [![Details of policies associated with the user](https:2021/09/policies-sub-tab.png)](https:2021/09/policies-sub-tab.png) - **Location**: Displays the last known location of all associated devices in both list and map views. Note: [Integration with Google Maps API ](https://www.hexnode.com/mobile-device-management/help/how-to-integrate-google-maps-api-with-hexnode-mdm/)is required to switch from the default Hexnode map. - **Actions drop-down**: Allows admins to trigger [critical remote actions](https://www.hexnode.com/mobile-device-management/help/remote-actions-supported-by-hexnode-a-platform-wise-comparison/) on the user’s devices without physical access. - **Search Bar**: Context-aware search to quickly find specific devices, policies, or groups within the current sub-tab. Frequently Asked Questions (FAQs) ---------------------------------- 1. **How does the ‘Mapping’ field in the Policies tab work?** The Mapping field identifies the source of a policy. If it says User, the policy was applied specifically to that individual and can be deleted from their page. If it says Usergroup, the policy is inherited from a group and must be managed at the group level. 2. **How do I see exactly when a specific activity occurred?**Navigate to the Activity Feed and click on any specific activity listed to reveal the exact date and time the action took place. 3. **Where do I define the attributes that appear in the ‘Custom Attributes’ section of a user’s page?** Custom attributes are globally defined under **Admin > Custom Attributes**. To ensure an attribute is associated with a user (on the User Details page), the **Attribute Type** must be set to **User** during creation.