The Device Enrollment Program (DEP) is one of the deployment programs by Apple. DEP helps deploying devices in bulk by automatically applying settings and configurations upon the initial device start up, making it ready to be used right out of the box . Over-the-air supervision of iOS devices is possible only if these devices are enrolled in DEP. DEP requires an MDM to Supervise it remotely.

You will have to enroll your organization in DEP to access the program. Find out more.

Configuring DEP in Hexnode MDM

  1. Go to Admin →DEP →Configure DEP.
  2. Create a DEP account and download the certificate file.
  3. Go to Apple Deployments Program page and sign in to your account.
  4. Verify your identity and enter the verification code. Click Continue.
  5. Select Device Enrollment Program.
  6. Select Manage Servers and click on Add MDM Server.
  7. Give the MDM server name and click Next.
  8. Upload the Certificate file you downloaded in Step 2 by clicking on Choose File and click Next.
  9. Download the Server Token and click Done.
  10. Go back to the MDM DEP settings page and upload the Server Token you just downloaded.
  11. You can choose or ignore the settings to add pre-enrolled device or enforce user authentication, here.
  12. Select a Default DEP profile at DEP Policy and click Save.

The Default DEP Policy

There will a default policy created in the DEP settings which needs to be applied during DEP configuration. Any required changes can be made in this policy. To enforce the device to enroll in MDM, select the option Enroll Devices in MDM in the DEP Policy. You can also decide if you want to allow the user to remove the MDM profile by selecting the option Allow MDM Profile Removal. Save the policy after making the changes.

Adding devices to DEP

Now that you have configured DEP, you can add devices to your account. Only devices purchased from Apple or an authorized dealer, on or after 1st March 2011 can be added to DEP. Also, the devices should be running at least iOS 7.0.4 or OS X 10.10.
In Apple DEP web page, under Manage Devices, there are two steps in which you can enroll devices.

  1. Choose Devices By: There are three options in this section – Serial Number, Order Number, and Upload CSV File. Devices can be enrolled to this server either by providing the devices’ serial numbers or by providing the purchase order number. A CSV file can also be uploaded containing the list of serial numbers of those devices needed to be enrolled.
  2. Choose Action: In this section, select Assign to Server option from the first drop-down box, and select the MDM virtual server from the second list, to which you need to add the devices.

After enrolling devices in DEP portal, the details of assigned devices can be seen in the device assignment history, including order number, the MDM server to which the device is assigned, assignment date and the device type.

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