Reply To: Disable device on leaving Geofence

Zach GoodmanZach Goodman
5 pts

Hi @Evie, thanks for following up. So, the set of features you need are –

  1. Setting a geofence area
  2. Regularly tracking the device location
  3. If device is outside geofence for more than an hour, deactivate the device

You can start by adding the geofence region from Admin > Geofencing.

Hexnode UEM has a Location Tracking feature that has to be enabled prior to track the location of any device. Configure the Location Tracking permissions from Policy > General Settings > Location Tracking and set the appropriate location update interval (for your case, 1 hour).

From the same General Settings section, you can add a Geofencing configuration with your geofence region in the policy. Associate the policy with your devices and save the policy.

Note: When you add geofencing to a policy, the policy will only be valid within the geofence. If the device moves out of the geofence, it becomes location non-compliant and the policy is invalidated.

To deactivate a device when it leaves the geofence, you may create an automatic alerting system and push a remediating device action. To create the alert system, first set the compliant status settings from Admin > General Settings > Compliance Settings. Ensure the device is to be marked non-compliant on leaving geofence. Then add a Notification alert for device non-compliance from Admin > Notifications. You’ll be notified via email and on the Hexnode UEM Activity feed when a device becomes non-compliant.

Once you get the notification, you may remotely execute an action on the device by going to Manage tab, selecting the device and clicking on the Actions button. Such remote commands could be executed on the device –

  • Lost Mode: Blocks all device features and locks the device down with a custom message.
  • Wipe Device: Resets the device to its’s factory settings. The device may even lose its management based on the enrollment configuration.
  • Remote Ring: Plays a sound on the device even if the device volume is turned off. It could be used as a warning.
  • Disenroll Device: Removes the work profile on the device and disassociates the device from your Hexnode MDM server.
  • Broadcast Message: Send a message notification to the users’ devices to warn them before taking action.

Note: When Hexnode detects that your device has left the geofence, the device is marked location non-compliant on the Device Summary page (Find it under the Compliance Info section).

Hope I was able to help.

Zach Goodman
Hexnode UEM

  • This reply was modified 4 months, 4 weeks ago by Zach GoodmanZach Goodman.
  • This reply was modified 4 months, 3 weeks ago by Zach GoodmanZach Goodman.