Reply To: Getting crash logs from iOS

#9403 Score: 0
Deborah TimothyDeborah Timothy
Moderator

Hello Erin,

Thanks for reaching out to us.

The problem doesn’t seem to be with the Hexnode Platform. To check the crash reports on Mac:

  1. Connect the device to Mac and sync it.
  2. Go to ~/Library/Logs/CrashReporter/MobileDevice using the Mac Finder. Select the folder corresponding to the iOS device.
  3. Select the report that has the app name that is crashing. You can either view it or select multiple reports, compress, and save them for later references.

Discover multiple ways to access crash reports of iOS on Mac. Hope you find it useful.

Cheers!!
Deborah Timothy
Hexnode UEM