Reply To: My device says it’s non-compliant and inactive.What is the reason?

AvatarHexnode Support
6 pts

Hey Eric,

If your device has not been scanned for the particular number of days as specified under Admin > MDM Settings, your device will be marked as “inactive”.
If your device does not meet any of the compliance requirements it will be marked as “non-compliant”.
Some of the reasons why your device is noted as non-compliant are as follows:
• Device might have blacklisted apps in it.
• Device might not have met passcode rules.
• Device might not have the mandatory apps installed in it.

Have a look at this forum topic for additional info regarding Compliance issues.

Thanks and regards
Hexnode Support Team
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