Reply To: Is it possible to exit kiosk mode if password isn’t configured for it?

#925
AvatarHexnode Support
Keymaster
6 pts

Hi Trudy,

For Android devices, you can exit the kiosk mode locally using the kiosk exit password (local password). If
you haven’t set a local password, you can use global password (Admin > MDM Settings) to exit from the
kiosk.
Here is how you can set a local password to exit from kiosk.
1. Log in to your MDM Console.
2. Navigate to Policies. Click on the kiosk policy to edit an existing policy or New Policy to create a
new one.
3. Click on Android Settings > Kiosk Settings.
4. Select Single App Mode if you want to lock down your devices into a single app or Multi App
Mode if you want to restrict your devices to selective applications.
5. Click on Kiosk Exit Settings and enter the password. Click on Save.
6. Navigate to Policy Targets and add the device name(s) you wish to associate the policy to. Click
on Save.

In case the user has not set a kiosk exit password, he can use the global password to exit from the kiosk.
Remember, you cannot use a global password if you have set your local password.
For iOS devices, there is no provision to use passwords to exit kiosk mode. You can disable kiosk mode
either by using Hexnode MDM or by using Apple Configurator.

The video below explains how you can exit from Kiosk mode.

 

Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.