Reply To: iOS Enrollment problem

#8766
Zach GoodmanZach Goodman
Moderator
5 pts

Hi @Aura-Bella, that’s a common error encountered while enrolling iOS devices. 

This error shows up when you have already set up an MDM profile on the device you are trying to enroll. If you are seeing this error, you might want to remove the previous profile from your device. Note, this has to be done manually from Settings > General > Profiles and Device Management on the device.

Please check our iOS Enrollment troubleshooting documentation where you can find solutions to common errors faced by our users.  

Hope I was able to help resolve the issue.

Cheers!
Zach Goodman
Hexnode UEM 

  • This reply was modified 5 months, 2 weeks ago by Zach GoodmanZach Goodman.
  • This reply was modified 5 months, 2 weeks ago by Zach GoodmanZach Goodman.
  • This reply was modified 5 months, 2 weeks ago by Zach GoodmanZach Goodman.
  • This reply was modified 5 months, 2 weeks ago by Zach GoodmanZach Goodman.
  • This reply was modified 5 months, 2 weeks ago by Zach GoodmanZach Goodman.