Hey @keir,
Thanks for reaching out.
Regarding the Download and Install option for the Update OS action, there are 2 methods you can follow:
-
Choose Download and Install only
This is ideal when the device is not secured using a passcode and the installation proceeds without any password prompts. On the contrary, if applied on a device secured with passcode, the user is prompted to enter the passcode to complete the process.
- Choose both Download and Install with the Clear Passcode to Force Update Installation option enabled
If the Update OS action is performed on a passcode-protected device, the downloaded update will be installed only when the user approves it by entering the device passcode. Waiting for the user to manually enter the device passcode will only delay the process if the action is performed remotely.
In this case, the Clear Passcode to Force Update Installation option is also enabled, which will cause the passcode to be cleared. Hence, the update will be installed automatically. However, the device will be vulnerable until a new passcode is assigned.
So, according to your requirement, you can opt for either of the two.
Hopes this answers your query.
Cheers!
Archer Woods
Hexnode UEM