Reply To: Users not receiving the Hexnode enrollment requests.

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

Yes, you will be able to cancel the already sent enrollment requests in the ‘Pending’ status:

  • Navigate to Enroll-> Status. You can see the filter options along the right side. Select Pending under Request Status and the pending requests will be listed.
  • Select the desired users with pending requests.
  • Click on the Manage button and choose Cancel pending Requests.

Once the pending requests are cancelled, the enrollment link will become invalid and the request status will change to Cancelled.

Grace Baker
Hexnode MDM