Reply To: deactivate a technician for a specific time

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

Yes, CAPTCHA can be enabled after failed login attempts.

Please navigate to Admin-> Technician and Roles and click on Add Technician. The options to configure a new technician will appear. At the bottom will be the option to set the number of failed login attempts after which the CAPTCHA is to be enabled. Configure the options and click Save. The new technician with CAPTCHA enabled will now be created.
You can also edit an existing technician’s details and enable the CAPTCHA if it has not been already enabled.

To enable CAPTCHA on all technicians within the portal, navigate to Admin-> Technicians and Roles. Under Global CAPTCHA settings, enter the number of failed attempts, after which the CAPTCHA should be enabled.

Grace Baker
Hexnode MDM

  • This reply was modified 1 year, 9 months ago by AvatarGrace Baker.