Reply To: Integration of Hexnode with Zendesk

#6575
AvatarGrace Baker
Moderator
2 pts

Hey, Thanks for reaching out to us.

Integrating Zendesk with Hexnode will make the management of devices much easier and faster. The IT admins will now be able to manage devices from the Support console. The support requests from the channel via Hexnode MDM will be assigned as Zendesk Support Tickets. The queries will be handled through these tickets.

Please check out our help doc on Zendesk and Hexnode MDM Integration for more info.

Cheers!
Grace Baker
Hexnode MDM