I have initiated remote ring on an iOS device. However, it seems not to be working.
Hey, Thanks for reaching out to us.
On iOS devices, the remote ring feature works only if the Lost Mode is enabled on these devices.
Also, the device should be Supervised and running iOS 10.3 or above. The device should also be connected to a network.
Check out our help doc on Remote ring to get more info.
Cheers!
Grace Baker
Hexnode MDM
16 April 2020