Reply To: icloud account and recovering the device with MDM

#633 Score: 0
AvatarHexnode Support
Keymaster
6 pts

Hi Mohd,

You can do that precisely using Hexnode MDM. Just make sure to enroll all your devices with Hexnode MDM before handing them out to your employees and you would no longer have to worry about Activation lock. You can have them use their personal Apple IDs to sync their iCloud, App Store and Apple Music accounts.

Let’s say, they leave with their Apple account still linked to the device, the Activation lock turned on and with you not having access to their Apple ID and password. Even then, you are in no trouble. You can clear the device’s Activation lock right from your Hexnode MDM portal, remotely.

With no Activation lock, you can erase the device and safely re-issue it to another employee. Have a look at our help on bypassing the Activation lock. Here’s a similar topic on our forum which might give you more insights.

Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)