Reply To: Number of technicians in Enterprise Package.

#6179
AvatarGrace Baker
Moderator
2 pts

Hey, Thanks for reaching out to us.

By default, the Enterprise plan can have 3 active technicians. This will include the Super Admin.

However, you can purchase additional technicians from the portal itself. Navigate to Admin-> License and click on Upgrade/Renew. You will be directed to the Subscription page. Click on +Add more technicians to add extra technicians and save the changes. Please note that for each additional technician, it’ll cost you $30/month or $300/year based on your type of subscription.

Check out our help doc on the Number of technicians as per the pricing plan for more info.

Cheers!
Grace Baker
Hexnode MDM