Hey, Thanks for reaching out to us.
You can enroll Android and macOS devices using Pre-approved enrollment method. However, this is not supported on Windows devices.
The pre-approved enrollment can be performed using DEP or by adding device serial numbers using CSV file
For pre-approved enrollment of devices using CSV file:
- Navigate to Enroll > All Enrollments > Enterprise > Pre-approve.
- Select the domain and upload the CSV file with the mandatory information such as name, email, ownership, serial number and platform.
- Click Next. Hexnode will automatically map keys for you. If there is a mistake in mapping, you will have to map manually.
- The data in the CSV file will be displayed. Click Next.
- Choose whether you want the enrollment requests to be sent via Email/SMS and click on Send.
For pre-approved enrollment of devices via DEP, you will have to enable the option ‘Add as Pre-approved Device’ while adding a DEP account.
To configure the DEP account, navigate to Admin-> Apple Business/School Manager-> Apple DEP-> DEP Accounts and click on ‘Add DEP account’.
All the pre-approved devices will be displayed under Manage-> Devices. On clicking on the device name, you will be directed to the device information page with a top banner ‘Pre-approved device’.
Check out our help doc on Pre-approved Enrollment for more info.
Cheers!
Grace Baker
Hexnode MDM