Reply To: Can I add iOS 9 device to DEP using Hexnode?

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

An iOS device that is not purchased directly from Apple or any authorized reseller can be added to DEP only if it running iOS 11 or later. This is the reason you are receiving the above message while trying to enroll the device.

However, you can enroll and supervise the device (without adding to DEP) using Apple Configurator. Please check out the help doc on enrollment using Apple Configurator for more info.

Grace Baker
Hexnode MDM