Reply To: Activation lock

#5922 Score: 0
AvatarGrace Baker
Moderator
2 pts

Hey, Thanks for reaching out to us.

You can clear the activation lock from the MDM console or bypass the activation lock with bypass code.

  • To clear the activation lock from the MDM console, navigate to Manage tab and select the desired device. Click on the Actions button and choose the option Clear Activation Lock.
  • To Bypass Activation Lock with bypass code, navigate to the Manage tab and click on the desired device. You will be directed to the Device Summary Page. Navigate to the Device Info subtab. Beneath the Activation Lock section, you will be able to see the bypass code. You can enter this code in the password field when the device asks you to verify the Apple ID and password. This will let you bypass the activation lock.

Please note that the above features are supported only on supervised iOS 7.1 or later devices.

For more help, please refer the help doc on methods to bypass the activation lock.

Cheers!
Grace Baker
Hexnode MDM