Hi guys, I can’t see my devices’ IMEIs Android, Samsung XCover . Please help
Hi,
Just do a quick device scan and that’ll fetch any missing information. Here are the steps.
- Go to Managment > Devices
- Select your Samsung Xcover by clicking on the device name
- Click on the Actions button up top and select Scan device
- This will update the missing device information
- Click the Bell icon to bring up the Actions log
- There you can see the statuses of the Actions you have initiated
- Once the Scan device shows success (it may take a minute or two), reload the page
- You should now be able to see the device’s IMEIs
Please let us know if you still have trouble getting the device’s IMEIs
Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.
5 October 2017