Reply To: Disable Technician for a while

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

Please navigate to Admin-> Technicians and Roles. You will be able to see the list of technicians and their details. Please navigate to the end of the row along which the details of the desired technician are displayed. You will be able to find a toggle button. You can turn off the toggle button to disable the technician. When the technician is back, you can turn on the button. This will give the technician his/her privileges back.

Grace Baker
Hexnode MDM