Hello, I am looking for some help with my android enterprise enrolled devices. All the phones have the same policies and they’re the same model but some won’t allow me to “swipe down for notifications”. The phone works out of kiosk mode but not during. some phones work both in and out of kiosk. Any ideas what i could be doing wrong? Thanks
Hi Linda,
Thanks for posting. Happy that you have reached out to us.
Please navigate to Android Kiosk Lockdown-> Peripheral Settings -> Display and enable the option ‘Enable status bar’. This enables the status bar in kiosk mode.
Please note that this option won’t work if you have disabled the status bar in the Advanced Restrictions or checked ‘Disable system bars’ in rooted devices. Also, if the ‘users can turn device off’ is disabled, the notification will be withdrawn automatically.
Please find the help link for more info on the peripheral settings.
Cheers!
Grace Baker
Hexnode MDM
28 January 2020