Reply To: Disable login using verification code

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us. Happy to help.

A verification code will be sent to the technician’s email address whenever he tries to login if the two-step verification had been enabled while creating the technician. You can also make changes to the same by editing the. Please navigate to Admin–>Technician and Roles. The technicians’ names and details will be displayed there. Click on the edit icon at the end of row displaying the details of the desired technician. Disable the ‘Enable two-step verification’ option and click ‘Save’.

Please use the help link to know more about the creation of technicians in Hexnode MDM.

Grace Baker
Hexnode MDM