I am having a doubt regarding the kiosk exit password for Android devices. I can see that 2 passwords can be set, one under Admin tab and the other one through a policy. So, which password should I provide on the device to exit from kiosk? A bit confused though ?
Hi Alva,
Thanks for posting in forum.
To exit from the Android Kiosk you have to tap the Home Screen 10 times rapidly and enter the password.
If you have configured a password in ‘Kiosk exit settings’ under ‘Kiosk lockdown’ in the policy applied, please use this password to exit from the kiosk mode.
Only if such a password has not been configured through any of the policies applied to the device, then the Kiosk mode can be exited using the default password in Admin–>General Settings–>Global Exit Settings.
Kindly use the help link to know more about how to exit the Android Kiosk mode using Hexnode MDM.
Cheers!
Grace Baker
Hexnode MDM
26 November 2019