Reply To: Blocked package error in Android

#4485 Score: 0
AvatarGrace Baker
Moderator
2 pts

Hey, Thanks for posting.

The blocked package error in Android could occur if you haven’t whitelisted the application that the device is trying to access. To access the application, you need to add the blocked package to the background app.
For this, Navigate to Apps > +Add Apps > With Bundle ID. Provide a random app name and select a category. Under Bundle ID, provide the blocked package name. Click on Add. Once the package is added to the app, you need to add this app as a background app. Select your Kiosk policy. Choose Kiosk Settings > Android Kiosk Mode > Background Apps. Add the blocked package app here and save the policy.

Kindly use the help link for a reference.

Cheers!
Grace Baker
Hexnode MDM