Reply To: Unlock devices in work profile

AvatarGrace Baker
2 pts

Hey, Thanks for posting the query.

In the Profile Owner mode, only the Work profile password can be removed. The password token in the Hexnode for Work has to be activated once for the action to take place.
Please follow the below steps to clear the password
Login to your Hexnode console
Navigate to Manage–>Devices
Check one or more devices to clear the password from
From Manage, select clear password

PS: Only applicable for Android 7.0+ devices.

Please use the link for reference.

Grace Baker
Hexnode MDM